Account Manager
Hanna Interpreting Services LLC
full-time
Posted on:
Location Type: Remote
Location: California • United States
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Salary
💰 $90,000 - $110,000 per year
About the role
- Aggressive Revenue Growth & Upselling: Exceed quarterly and annual sales targets by hunting for "white space" opportunities. You are expected to aggressively cross-sell Hanna’s full suite of solutions to maximize total wallet share.
- Data-Driven Account Strategy: Conduct high-stakes Quarterly Business Reviews (QBRs) that prove ROI and build business cases for expanded adoption. Proactively identify at-risk accounts and execute recovery plans to eliminate churn before it starts.
- Full-Cycle Retention & Negotiation: Own the full contract renewal lifecycle. Lead high-stakes pricing discussions and negotiate multi-year agreements that protect and enhance profit margins.
- Executive Presence & Access: Navigate complex organizational structures to build rapport with C-suite executives, earning a consultative "seat at the table" through high-level business acumen.
- Operational Discipline: Maintain a meticulous sales pipeline within HubSpot. We expect a militant approach to data; accurate forecasting and detailed activity logs are fundamental to how you run your business.
- Market Intelligence & Defense: Monitor competitor positioning and industry trends to defend Hanna’s market share. Act as a consultative expert, leveraging market insights to provide solutions that competitors cannot match.
Requirements
- Proven Sales Dominance: 3–5 years of experience in a quota-carrying sales or account management role with a documented track record of exceeding revenue targets.
- High-Level Business Acumen: Deep fluency in financial metrics, including ARR, gross margins, and ROI analysis. You must be able to hold your own with a CFO or VP of Operations.
- Executive-Level Communication: Polished verbal, written, and presentation skills. You are a persuasive negotiator capable of managing high-stakes executive interactions.
- CRM Mastery: Advanced proficiency in HubSpot or equivalent CRM. If your pipeline hygiene is not consistently disciplined and up-to-date, this is not the role for you.
- Strategic Industry Background: Bachelor’s degree in Business, Marketing, or a related field required. Experience in language services, healthcare, or government sales is a strong differentiator.
Benefits
- Medical, Dental, and Vision Insurance
- 401(k) with company match
- Generous PTO and paid holidays
- Professional development opportunities
- Employee assistance program
- Company-sponsored events and activities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales strategyaccount managementnegotiationfinancial metricsROI analysispipeline managementdata analysisrevenue growthcross-sellingcontract renewal
Soft Skills
executive presencecommunicationpersuasionconsultative sellingrelationship buildingoperational disciplinestrategic thinkingproblem-solvingpresentation skillsadaptability