Hanger, Inc.

Senior Group Practice Manager

Hanger, Inc.

full-time

Posted on:

Location Type: Office

Location: Columbus • Ohio • United States

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Job Level

Senior

About the role

  • Ensure timely, high-quality patient care and satisfaction
  • Connect individual clinics into a cohesive team, sharing resources and addressing gaps between locations to improve efficiency and care coordination
  • Ensure patients are matched with the best-fit specialists and that care moves forward without delay—using root cause analysis and performance management to resolve bottlenecks
  • Work closely with both sides of the dyad to identify and eliminate delivery barriers, improving speed and quality of care
  • Communicate effectively across all levels—up, down, and across—to maintain alignment, transparency, and coordinated execution
  • Lead staffing strategy and talent development across clinics
  • Provide mentorship and oversight to clinical staff, promoting best practices and quality standards
  • Partner with clinicians and the CSA team to ensure proper training and care capabilities across clinics
  • Promote clinical excellence through mentorship, training, and adherence to best practices
  • Foster a unified, collaborative culture that supports employee engagement and growth
  • Oversee daily operations across multiple clinics, ensuring efficiency and consistency
  • Align clinical and operational strategies with dyad partners and regional leadership
  • Manage resource planning, forecasting, and project delivery
  • Support strategic initiatives and partnerships within the market
  • Ensure compliance with healthcare regulations and organizational policies
  • Serve as a thought leader, bringing innovative ideas to improve care and operations
  • Maintain a dual focus on operational and financial performance while advocating for employee engagement and patient experience
  • Monitor KPIs and financial performance across the group practice
  • Own budgeting, forecasting, and financial reporting
  • Implement incentive models that reward productivity, quality, and engagement
  • Work with AD and Sales to identify and develop the strategic vision for targeted relationships with new and existing clients and oversee the execution of plans
  • Collaborate with Sales to build and maintain strategic relationships with clients, referral sources, and healthcare partners

Requirements

  • BA/BS degree in business administration, therapy program or related filed or equivalent experience
  • Masters in same preferred
  • Minimum of three to five years in a position of general management and/or marketing in a multi-site environment; healthcare background preferred
  • Minimum of three to five years supervisory experience
  • Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures
  • Excellent interpersonal, oral and written communication skills
  • Proven ability to establish and execute operational objectives, policies, procedures and work plans
  • Proven proficiency in delegation and holding individuals accountable for results
  • Ability to persuade others in sensitive complex situations while preserving relationships
  • Strong ability to partner and collaborate with others across and outside the organization
  • Ability to evaluate and monitor clinical capabilities and skill levels
  • Proven ability to effectively manage, develop and motivate employees
  • Strong proven ability to interpret and analyze financial statements and use that information to drive business results
  • Required to be proficient in Windows Based office technologies (ex. Word, Excel, PowerPoint)
Benefits
  • 8 Paid National Holidays & 4 additional Floating Holidays
  • PTO that includes Vacation and Sick time
  • Medical, Dental, and Vision Benefits
  • 401k Savings and Retirement Plan
  • Paid Parental Bonding Leave for New Parents
  • Flexible Work Schedules and Part-time Opportunities
  • Generous Employee Referral Bonus Program
  • Mentorship Programs- Mentor and Mentee
  • Student Loan Repayment Assistance by Location
  • Relocation Assistance
  • Regional & National traveling CPO/CO/CP opportunities
  • Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
root cause analysisperformance managementresource planningforecastingbudgetingfinancial reportingKPI monitoringoperational objectivesclinical capabilities evaluationemployee development
Soft skills
communicationmentorshipcollaborationleadershipinterpersonal skillspersuasionaccountabilityemployee engagementstrategic thinkingproblem-solving
Certifications
BA/BS degreeMasters degreevalid driver’s license