Hammerspace

Engineer

• Act as the primary technical authority on-site for customers
• Design and implement data architectures for AI/ML training pipelines
• Build custom integrations and automation scripts
• Identify new business problems and expansion opportunities
• Partner with engineering teams to translate bugs into features
• Communicate complex technical hurdles clearly to stakeholders

Forward Deployed Engineer

Customer Success Manager

• Own the end-to-end success and retention for a dedicated cohort of Lighthouse accounts
• Orchestrate the efforts of the embedded FDE and the Sustaining Engineering team
• Develop and monitor leading indicators of account health
• Act as the voice of our most strategic customers to Product Management
• Identify new use cases and workloads within accounts
• Lead high-stakes quarterly reviews demonstrating ROI

Forward Deployed Customer Success Manager

Sales

• Develop and execute a comprehensive channel strategy for UK & EUROPE
• Identify and recruit high-potential partners aligned with Hammerspace's go-to-market priorities
• Source, negotiate, and onboard new channel partners, ensuring seamless integration with Hammerspace's sales processes and tools
• Design and deliver training programs, certifications, and resources to empower partners with product knowledge, sales methodologies, and competitive positioning
• Collaborate with partners to create and execute joint business plans, including marketing campaigns, demand generation activities, and pipeline development targets
• Monitor partner performance metrics (e.g., revenue, bookings, pipeline velocity), provide coaching, and implement incentive programs to drive consistent overachievement
• Identify opportunities for geographic and vertical expansion within UK & EUROPE
• Work closely with internal sales, marketing, product, and customer success teams to ensure cohesive partner support and alignment on customer outcomes
• Achieve and exceed quarterly and annual channel revenue targets

Forward Deployed Engineer

Forward Deployed Customer Success Manager

Channel Sales Director