
Field Service Engineer
Hamilton Company
full-time
Posted on:
Location Type: Office
Location: San Francisco • California • United States
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About the role
- Support, repair, and maintain robotic instrumentation
- Provide high quality customer support through instrument installation, maintenance and troubleshooting
- Responsible for new equipment installation
- Perform preventative maintenance
- Troubleshoot and repair Hamilton equipment
- Report problems and perform root cause analysis on instrument failures
- Regular commute to and from customer sites with ability to navigate within the region
Requirements
- A high desire for quality
- Demonstrated experience working in the field as well as corporate setting
- Ability to train non-technical personnel on highly technical material
- Ability and willingness to work in a safety conscious manner necessary due to potential hazardous chemicals and biologicals
- Ability to learn new robotic operating systems
- The FSE must possess and maintain a current, valid Driver License
- Must successfully complete a motor vehicle history check
- Must have personal, reliable transportation with valid registration and insurance that can safely transport necessary equipment
- Demonstrated ability to troubleshoot electronics, electrical, mechanical, and computer systems
- Experience in technical field service and working with customers in the life science, clinical, or pharmaceutical field is preferred
- Experience in automation or similar field is required.
- Being fluent in English, both written and spoken, is required.
- Ability to lift, carry, push, pull or otherwise move approximately 60 lbs.
Benefits
- Excellent Benefit Package includes medical, dental, vision insurance
- Paid vacation time
- Paid sick time
- Disability insurance
- 401k
- Tuition reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
robotic instrumentationpreventative maintenancetroubleshootingroot cause analysiselectrical systemsmechanical systemscomputer systemsautomationinstallationrepair
Soft Skills
customer supporttrainingsafety consciousnessquality focuscommunicationproblem-solvingadaptabilityfield service experienceteam collaborationinterpersonal skills
Certifications
valid Driver Licensemotor vehicle history check