Hamilton Company

Senior Programme Manager

Hamilton Company

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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Job Level

Senior

About the role

  • Lead end‑to‑end programme delivery across multiple business domains (e.g., underwriting, claims, finance, operations, technology).
  • Develop programme structure, governance frameworks, RAID management, reporting dashboards, and resource plans.
  • Ensure alignment with corporate strategy, operating model, and London Market initiatives (Blueprint Two, ACORD standards, LIMOSS services, etc.).
  • Support interface between executive leadership, market participants, IT teams, and operational functions.
  • Support steering committees, executive updates, and cross‑market collaboration.
  • Manage expectations across underwriting teams, claims leaders, operations, reserving/actuarial, finance, and Lloyd’s/MGA partners.
  • Maintain RAID logs, mitigation plans, and quality assurance.
  • Manage dependencies across projects, ensuring alignment with business change cycles (renewal season, bordereaux cycles, audit windows, etc.).
  • Support programme budgeting, forecasting, commercial management, and reporting.
  • Track financial performance against KPIs and ensure value delivery.
  • Support business change activities, including TOM design, process mapping, training, UAT, and transition planning.
  • Enable adoption of technology solutions (e.g., policy admin systems, claims platforms, bordereaux tools, data transformation, reporting solutions).
  • Ensure cultural alignment and capability uplift within business teams.

Requirements

  • Deep understanding of insurance operations: underwriting, claims, delegated authority, finance, compliance.
  • Strong knowledge of London Market technologies and processes (e.g., PPL, DCOM/Blueprint Two, Workbench, DXC services, ACORD messaging).
  • Demonstrated experience leading multi‑million‑pound programmes with complex stakeholder landscapes.
  • Proven track record in organisational and technology transformation.
  • Expertise in governance, RAID management, planning, and structured delivery methodologies (e.g., PRINCE2, MSP, Agile).
  • Excellent communication and influencing skills at executive level.
Benefits
  • Health insurance
  • Paid time off
  • Flexible work arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
programme deliveryRAID managementgovernance frameworksfinancial performance trackingprogramme budgetingprocess mappingUATTOM designcommercial managementstructured delivery methodologies
Soft Skills
communication skillsinfluencing skillsstakeholder managementcross-market collaborationexpectation managementcultural alignmentcapability upliftleadershiporganizational transformationteam collaboration
Certifications
PRINCE2MSPAgile