HALO Precision Diagnostics

QA Engineer

• Lead and support quality improvement initiatives across clinical programs
• Identify, manage, and ensure timely follow-up on clinical discrepancies
• Conduct audits and compliance assessments to meet regulatory standards
• Provide training and education on best practices and quality procedures
• Analyze clinical and operational data to guide improvements and policy updates

Quality Assurance Registered Nurse – Telehealth Support

Administration

• Conduct patient callbacks to schedule genetic testing appointments
• Provide clear, compassionate education and support about hereditary cancer testing
• Register patients and manage follow-up appointments
• Verify and update patient demographic and insurance information
• Monitor and follow up on no-shows and cancellations to optimize scheduling
• Maintain a professional and secure virtual work environment, adhering to HIPAA regulations
• Participate in team meetings and ongoing training on virtual healthcare best practices

Patient Navigator

Operations

Saving Lives with Early Detection
At HALO Diagnostics (HALO Dx), we recognize every patient is unique. Our focus is early detection and precision-focused healthcare preventing and conquering the top health diseases that have a geometric impact on patient outcomes. We can provide our patients with specialized care for their needs.
Join us as an Account Operational Executive / Healthcare Operations Manager. This position plays a pivotal role in collaborating with our partner clinical team and training our multi-site Patient Navigators to successfully educate patients on the benefits of genetic testing and early detection.
Management: You will manage a team of 10+ nonexempt employees who are navigating patients daily in various locations throughout the southeast area
Champion Patient Care: You will be an advocate for our patients by leading a team of dedicated patient navigators who are the frontline for our patients' care experience in imaging centers across the east coast
Operational Excellence: You will refine site operations to ensure smooth healthcare patient flow and provide exceptional customer service while interfacing with our partner Site Manager.
Invest in People: You will help develop and train your team of patient navigators on best practices to ensure they have the knowledge and skills to excel. You'll also play a key role in launching and ensuring the success of new imaging center partnerships on the east coast
Day to Day: You will monitor attendance and employees’ performance and initiate disciplinary procedures when appropriate. You will complete all orientation, expectations and annual evaluations for your team. You will be responsible for signoff on employee time sheets, and coordination of time off with your team. You will act as liaison between the account manager, national training team, and leadership.
Travel: This is a remote position, but must be based in the New Orleans, LA area and must be flexibility in local travel a minimum of 50% of workdays.
Specific skills:
Experience working in a heath care facility
Experience managing nonexempt / hourly employees
Knowledge of HIPPA laws
Ability to travel 50% + of the time
5+ years of managing in a healthcare facility
Must have a working knowledge of Microsoft Office, Excel
Must be flexible