HAIMER

Technician

• Provide technical support for the entire Haimer product line
• Organize and conduct technical training seminars for sales staff and distributor networks
• Coordinate the installation of Haimer products in the field
• Deliver customer service, technical support, and sales assistance
• Interact with global Haimer technical departments and customer service teams
• Maintain service and customer information in the CRM system
• Travel to customer locations for installations, training, and service of Haimer products
• Respond to phone inquiries and provide technical support to customers and the sales team
• Train and support customer sales representatives and distributors on new Haimer products
• Assist with preparation and execution of trade shows and in-house demos
• Troubleshoot, repair, and perform preventative maintenance at customer sites
• Provide technical telephone support and remote assistance

Applications Technician – New England States

Sales

• Find and develop new customer relationships.
• Work closely with distributors by providing administrative support, including preparing quotations and coordinating with HAIMER inside sales teams.
• Develop new business and strengthen existing relationships with end users, machine tool builders, dealers, and distributors.
• Visit end users, distributors, machine tool dealers, and machine builders to increase adoption and sales of HAIMER products.
• Promote and grow the HAIMER cutting tool brand through direct engagement with end users.
• Deliver consistently professional, positive, and customer-focused service while managing all responsibilities associated with the role.

Applications Technician – New England States

Regional Sales Associate