H&R Block

Operations

• Support the setup, opening, closure, and relocation of seasonal tax offices according to schedules and standards
• Execute office setup activities, including planogram implementation, installation of window clings, lightboxes, and open signs, and confirmation of brand compliance
• Perform custodial tasks to ensure offices are clean, organized, and ready for operation
• Perform routine building maintenance such as replacing light bulbs and ceiling tiles, cleaning HVAC vents, repairing minor physical damage, resolving minor plumbing issues, and conducting minor low-voltage electrical work
• Identify maintenance or facility issues requiring certified technicians and notify the District Operations Coordinator
• Install, remove, and support PC hardware across multiple office locations with guidance from DOCs and TIAs
• Troubleshoot basic hardware issues and document incidents and resolutions within the case management system
• Deliver supplies and materials to and from office locations in a timely and organized manner
• Maintain accurate inventory of district resources, supplies, and computer equipment
• Maintain up-to-date technical knowledge of supported products and systems
• Partner with district leadership and technology teams to support office readiness goals
• Participate in required training and complete other duties as assigned

Seasonal Operations Technical Specialist – Part Time

General Counsel

• Research, analyze and provide legal advice to business units on complex legal and compliance matters related to Company’s operations, product and strategic initiatives.
• Provide legal counsel and guidance regarding complex transactions involving sophisticated counterparties and external service providers, including professional services agreements, licenses, and other strategic sourcing agreements.
• Assist with legal review and risk mitigation tactics regarding all aspects of client interactions, including consumer disclosures and agreements, identity verification and authentication, e-signatures, marketing, privacy and data use, and customer service.
• Work closely with the VP-Legal Financial Services/Franchise/Small Business, General Counsel, and key business partners to provide high level legal support on a variety of initiatives.
• Monitor evolving laws that may impact the business and help design and implement compliant solutions.
• Serve as a department subject matter expert on matters related to small business services, including bookkeeping, payroll, payments, financial technology, advisory services, and commercial finance solutions.
• Contribute to team efforts by timely meeting commitments and working collaboratively with minimal supervision.
• Periodically assist with diverse high demand legal projects outside normal area of focus.
• Manage outside counsel within budget.
• Some domestic or international travel may be required.

Corporate Counsel

• Develop client relationships and provide high-quality U.S. tax preparation, planning, and audit representation services to U.S. expat clients through a virtual tax platform
• Analyze tax information provided by expatriate tax clients to prepare complete and accurate tax returns for U.S. taxpayer clients
• Follow internal guidelines for review and referral of tax returns
• Manage engagements of 275-600 expat tax clients during the tax season while maintaining high levels of customer satisfaction
• Assist clients that are out of compliance with their U.S. income tax and account reporting requirements to participate in disclosure programs offered by the IRS
• Leverage internal resources to resolve unclear tax issues presented by clients
• Assist in transitioning acquired clients to H&R Block brand
• Develop or leverage prior global experience, education, or insights to build rapport and provide a well-rounded service to clients in devoted country/countries
• Remain current with company policies and procedures related to tax preparation and offering other financial products
• Attend training required for the position
• Develop high-level knowledge of foreign tax and financial systems in devoted country/countries to enhance client experience

Seasonal Operations Technical Specialist – Part Time

Corporate Counsel

Expat Tax Advisor – PT