H-CAP, Healthcare Career Advancement Program

Operations

• Develop and manage the orientation schedule and assign trainers to orientation sessions
• Reserve facilities and coordinate Trainer travel and equipment for future in-person training sessions
• Coordinate provision of translation for learners by scheduling orientation sessions in languages other than English and by arranging for simultaneous translation
• Create and manage systems that assist learners in addressing barriers to participation, such as by responding to email and phone inquiries and providing other learner support as needed
• Serve as a subject matter expert for orientation logistics with our contact center partner
• Oversee the disbursement of stipends to learners who complete orientation, including overseeing payment vendor
• Collaborate with data partners to address challenges and develop reports that guide decision-making
• Manage data and track outreach and orientation attendance
• Design and implement email, text, and phone outreach programs to encourage participation in the orientation program
• Provide overall project management and support the delivery of for a new and growing program

Operations Coordinator

Director

• Manage and direct the work of a team of 13 fully remote staff members.
• Manage the direct the budget and program of the H-CAP and the H-CAP Education Association, the 501(c)(3) partner of H-CAP.
• Build and sustain an internal organizational culture aligned with H-CAP’s values, commitment to equity, and goal of becoming an anti-racist organization.
• Lead strategic planning and coordination of H-CAP programs, projects, services, and policy initiatives.
• Create and implement a long-term external funding strategy.
• Prepare and present reports to the Board, Executive Committee, and external public and private funders.

Executive Director

Manager

• Oversee the hiring, professional development, and daily work of instructors
• Conduct orientation sessions as a back-up facilitator as needed
• Ensure orientation sessions are conducted with the highest level of quality and integrity
• Identify areas for improvement in curriculum and training delivery, and develop recommendations for effective adoption of any approved changes
• In collaboration with the Trust team, union leaders and staff, and other stakeholders, assist in the development of recruitment materials
• Administer learner and instructor evaluations with an eye towards process improvement
• Liaise with and support the SEIU Member Action Center as they respond to home care workers’ questions regarding orientation
• Assist in administering disbursement of stipends to learners who complete orientation
• Manage trust vendors
• Other items as needed to run an effective educational program for the state’s consumer-directed home care workforce

Training Delivery Manager

Consultant

• Conduct a comprehensive assessment of H-CAP's current foundation fundraising capacity, systems, and practices
• Develop a strategic, multi-year foundation fundraising plan that identifies priority funding areas, target foundations, and cultivation strategies
• Create or refine compelling case statements and grant narratives that effectively communicate H-CAP's impact and programmatic work
• Research and identify 30-50 potential foundation funders whose priorities align with H-CAP's mission and programs
• Create concept papers and project pitches for potential funders
• Write and submit grant applications and proposals
• Develop and implement systems for grant tracking, reporting, and relationship management
• Provide training and capacity building for H-CAP staff on foundation research, grant writing, and funder stewardship
• Support the preparation and submission of 3-5 foundation grant proposals during the engagement period
• Establish a framework for ongoing foundation relationship management and stewardship

Operations Coordinator

Executive Director

Training Delivery Manager

Fundraising Consultant