Gympass

Frontend Engineer

• Lead frontend development in the BASE Focus Area, influencing architecture and design decisions across teams.
• Design and implement straightforward solutions to complex scenarios, ensuring scalability and maintainability.
• Work closely with product managers and designers to translate vision and needs into technical solutions and communicate with engineering team.
• Serve as a focal point in communications with other teams and areas of the company.
• Serve as a technical reference to the team and across the company.
• Mentor and guide other engineers, fostering technical excellence, ownership, and collaboration.
• Take end-to-end ownership of critical product flows and deliveries, participating from product lifecycle start through technical approaches and delivery.

Frontend Software Engineer, Specialist

• Lead frontend development in the BASE Focus Area influencing architecture and design decisions across teams.
• Design and implement straightforward solutions to complex scenarios ensuring scalability and maintainability.
• Work closely with product managers and designers to translate vision and needs into technical solutions.
• Serve as focal point in communication with other teams and areas of the company.
• Serve as technical reference and gain recognition across the company.
• Mentor and guide other engineers fostering technical excellence, ownership, and collaboration.
• Take end-to-end ownership of critical product flows and deliveries; involved from beginning of product lifecycle partnering with product and design; define technical approaches; deliver high-impact solutions ensuring performance, reliability, and product excellence across BASE services.

React Native Software Engineer

Customer Support

• Provide client support across multiple channels (email, chat and phone)
• Resolve complex technical issues for clients, including billing, employee eligibility, and general account questions
• Operate within Wellhub's quality, productivity, and operational indicators
• Adhere to knowledge bases and processes according to the contract reason
• Meet Wellhub's quality standards and SLAs for first reply and full resolution times
• Immediately escalate critical cases and/or those with SLAs breached by support teams to leadership
• Systematically gather and synthesize client feedback to identify trends and contribute to product/service enhancements and inform strategic business decisions
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues

Client Support Specialist

People Operations

• Oversee operational aspects of People Operations in Europe, especially Spain and Italy.
• Support People activities that require in-person attendance in Europe.
• Assist the People Ops Manager with daily tasks.
• Manage employee lifecycle documents.
• Oversee payroll processes for Italy and Spain.
• Ensure HRIS data is up to date.
• Manage correspondence in Italy and Spain (remotely).
• Ensure internal processes comply with local law.
• Continuously evaluate and improve processes and procedures to enhance operational efficiency.
• Support other stakeholders with general administrative tasks and ensure coverage during absences.
• Live the mission: promote wellbeing and a supportive environment for colleagues.

Frontend Software Engineer, Specialist

React Native Software Engineer

Client Support Specialist

People Operations Analyst