Gympass

Strategic Partnerships Director

Gympass

full-time

Posted on:

Location Type: Hybrid

Location: London • 🇬🇧 United Kingdom

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Job Level

Lead

About the role

  • Lead and manage the Wishlist team, providing direct supervision to 3 Senior individual contributors. Offer guidance and support for their performance and development while ensuring alignment with company objectives. Develop and implement strategies to achieve OKRs, driving the team towards common goals.
  • Personally oversee strategic account management for 2–3 key Tier 1 partners. Ensure partner satisfaction, growth, and profitability. Engage in account management with strategic partners, conduct meetings and follow-ups, and ensure alignment with their future directions.
  • Supervise and strategize with the Senior Strategic Seller to penetrate high-priority target accounts. Support the execution of creative engagement strategies to open doors with high-impact operators. Assist in closing complex, long-term commercial agreements.
  • Analyze and interpret reports and data to inform decision-making and strategic planning. Stay up-to-date with the health industry, participate in forums, networking, and associations. Help the Head of UK&I build a picture of the market performance and identify political entities to win with.
  • Clean up past contracts to ensure they are aligned with current sets. Lead commercial negotiations to secure sustainable deal structures that ensure win-win outcomes while adhering to financial guidelines. Focus on retaining partners sustainably and growing for the long term.
  • Facilitate communication and collaboration with internal stakeholders (SMB, Strategy and Ops, Product Management, Partner Integration, Marketing, Finance, Legal and CX) to align strategies and initiatives. Remove internal process blockers to create a high-functioning, motivated culture.
  • Inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

Requirements

  • Minimum of 10+ years in Account Management or Strategic Sales, with mandatory experience in directly managing and developing high-performing teams.
  • Proven history of originating new business and closing complex, long-term agreements. Must demonstrate a track record of exceeding targets and unlocking 'hard-to-win' inventory.
  • Expert capability in margin analysis, financial modeling, and data interpretation (Excel/Sheets) to structure profitable deal terms and inform strategy.
  • Demonstrated success in navigating complex commercial environments and leading high-stakes negotiations to drive consensus.
  • World-class ability to deliver high-stakes pitches to C-suite audiences with clarity and visual impact (expert in Google Slides/PowerPoint). You must be able to translate the Wellhub vision into compelling stories for partners while effectively cascading strategy and feedback to your internal team.
  • Proven ability to penetrate complex decision-making structures and rapidly build trust with C-suite stakeholders. You must be able to convert skeptics into champions to drive consensus and strategic alignment, navigating complex topics to secure long-term partnerships.
  • Ability to look beyond daily tasks to develop long-term strategies that achieve OKRs. You must skillfully balance the retention and growth of current key partners with the aggressive acquisition of new enterprise targets
  • Ability to ruthlessly prioritize between the 'Player' demands of personally managing your own small set of Tier 1 accounts and the 'Managing' demands of hiring, training, and driving the performance of your hybrid team.
  • Experience leading the 'deal team' without direct authority, effectively mobilizing internal resources (Legal, Finance, Integration, Marketing) to move complex opportunities from stage to stage through to a successful launch.
  • Demonstrated 'out-of-the-box' thinking and resilience to open doors that others cannot. You must possess the ingenuity to find novel solutions to commercial hurdles and the tenacity to navigate rejection, ensuring no opportunity is lost.
  • Sharp financial understanding with the ability to analyze complex data sets for pricing and ROI. You must pair this with deep industry insight, acting as a trusted peer to gym operators and staying ahead of market trends to maintain authority.
Benefits
  • WELLHUB: Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.
  • HEALTHCARE: Health and dental insurance.
  • FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. We offer all employees a one-time reimbursement to set up their home office equipment and a monthly work allowance to help cover the costs of working from home.
  • FLEXIBLE SCHEDULE: Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.
  • PAID TIME OFF: We know how important it is to take time away from work to recharge. Employees receive a minimum of 25 days paid holiday per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!).
  • PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.
  • CAREER GROWTH: Access world-class platforms, participate in interactive sessions, build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success.
  • CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
account managementstrategic salesmargin analysisfinancial modelingdata interpretationnegotiationpresentation skillsstrategic planningperformance managementbusiness development
Soft skills
leadershipteam developmentcommunicationcollaborationproblem-solvingresiliencecreativitytrust-buildingprioritizationwellbeing advocacy