Account Executive, Renewals
Gurobi Optimization
full-time
Posted on:
Location Type: Remote
Location: Japan
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About the role
- Own and manage the end-to-end renewal sales cycle for existing customers in Japan, ensuring a seamless and timely process.
- Achieve and exceed retention and upsell targets by proactively managing a structured, high-volume renewal pipeline.
- Collaborate with the Sales Team, Technical Support, and Technical Account Managers to maximize customer value realization and minimize churn risk.
- Ensure accurate forecasting and pipeline visibility using CRM tools (Salesforce), aligned with Gurobi’s MEDDPICC-based sales methodology.
- Identify and pursue expansion opportunities within the existing customer base in collaboration with the wider Japan sales team.
- Build and maintain strong, trust-based relationships with key stakeholders, including procurement, IT, and business leaders.
- Ensure the timely and accurate processing of renewal quotes, agreements, and purchase orders in accordance with Gurobi’s commercial policies.
- Stay current on industry trends, customer use cases, and Gurobi’s evolving value proposition to support strategic renewal conversations.
Requirements
- Bachelor’s degree or equivalent practical experience
- 3+ years of experience in SaaS, software, or technology renewals, inside sales, or account management
- Native-level proficiency in Japanese and business-level proficiency in English
- Experience managing renewals and recurring revenue within enterprise and/or academic customer environments
- Proficiency with Salesforce or similar CRM platforms to manage pipeline, forecasting, and renewal activity
- Familiarity with enterprise procurement processes in Japan, particularly within software and technology organizations
- Experience working within a structured sales methodology; MEDDPICC knowledge is preferred
Benefits
- Gurobi Optimization is an Equal Opportunity Employer.
- E-Verify employer, utilizes federal E-Verify program to verify employment eligibility.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
renewal salesupsellingaccount managementpipeline managementforecastingSaaSsales methodologyMEDDPICCenterprise procurementrecurring revenue
Soft skills
relationship buildingcollaborationcommunicationtrust-buildingproactive managementcustomer value realizationchurn risk minimizationstrategic conversation support
Certifications
Bachelor's degree