Gumtree.com

People Partner

Gumtree.com

full-time

Posted on:

Location Type: Hybrid

Location: Richmond upon Thames • United Kingdom

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About the role

  • Partner with leaders and managers across multiple functions.
  • Coach managers to lead high-performing, accountable teams - focusing on performance, behaviour, engagement and role clarity.
  • Proactively identify people risks and opportunities and take early, decisive action.
  • Build trusted, credible relationships while maintaining high standards and healthy challenge.
  • Lead performance and capability conversations across the business, including underperformance, restructures and exits.
  • Manage employee relations cases independently, with empathy, fairness and strong judgement.
  • Ensure performance expectations are clear, consistent and aligned to the company’s performance framework.
  • Coach managers on handling underperformance early and constructively.
  • Partner closely with the Head of People and People Ops Lead on pay, promotion and calibration decisions, providing evidence-based insight and recommendations.
  • Deliver practical manager guidance and training sessions.
  • Support rollout of leadership training, behaviours and performance standards.
  • Reinforce clarity around expectations, role scope and accountability.
  • Work closely with the rest of the People Team to embed our cultural transformation - ensuring People processes support a high-performance, high-engagement environment.
  • Translate new frameworks into practical tools for managers.
  • Act as a visible champion of ownership, pace and accountability.
  • Raise the visibility and credibility of the People team through strong partnering and consistent delivery.
  • Use people data and insight to inform decisions, challenge assumptions and prioritise action.

Requirements

  • Previous experience as a HR Business Partner / People Partner in a fast-paced, autonomous and transforming environment.
  • Experience supporting Sales or Commercial teams preferred.
  • Strong, practical knowledge of UK employment law and employee relations.
  • Proven experience coaching and challenging managers at pace.
  • Experience supporting change and growth, not just steady-state organisations.
  • Commercial, pragmatic and action-oriented.
  • Confident in making decisions and standing by them.
  • Excellent communicator who understands the importance of clarity and follow-through; able to translate complexity into simplicity for managers and teams.
  • Thrives in evolving, imperfect environments.
  • Independent and proactive - you take ownership, spot what needs doing, and make it happen.
  • Grounded and pragmatic - you balance pace and delivery with warmth and empathy.
  • A great people person with strong HR judgement and high standards.
Benefits
  • Competitive Pay
  • Discretionary Bonus
  • Pension Scheme (up to 9% Employer Contribution)
  • Employee recognition scheme with great financial prizes
  • 25 days holiday per year growing with length of service
  • Hybrid and UK Remote working depending on role
  • Generous Family Friendly Leave
  • Free counselling and support
  • Private Healthcare Insurance
  • Private Dental insurance cover & Cashback
  • Online private GP service.
  • Generous sick pay support
  • Life assurance policy (x4 Life Assurance)
  • Social & Inclusion Calendar - packed with events
  • Free food and beverage in our office locations
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
UK employment lawemployee relationsperformance managementcoachingdata analysis
Soft Skills
communicationempathyjudgementownershipproactivityclaritywarmthaccountabilityrelationship buildingchange management