GuidePoint Security

Training Operations Intern

GuidePoint Security

internship

Posted on:

Location Type: Remote

Location: Alaska • California • United States

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Salary

💰 $20 per hour

Job Level

Entry Level

About the role

  • Collaborate with the GuidePoint Learning team and SMEs to analyze training needs, design curriculum, and ensure that content aligns with learning objectives.
  • Create training materials such as e-learning modules, instructor-led training resources, videos, and job aids, utilizing engaging techniques like storytelling and branching scenarios.
  • Support the development of multimedia elements, including graphics, animations, and videos, to enhance training content.
  • Develop and deliver training programs and resources for Subject Matter Experts (SMEs) and instructors to improve their instructional delivery and application of adult learning principles.
  • Assist with the day-to-day administration of the LMS (e.g., Docebo), including course uploads, enrollments, user management, and reporting.
  • Help maintain LMS data accuracy, organization, and system hygiene to improve learner experience and platform usability.
  • Monitor learner progress and completion data; generate and analyze LMS reports.
  • Work on multiple projects simultaneously, coordinating with SMEs, trainers, and other stakeholders to meet project deadlines.
  • Participate in the evaluation of training programs, collect feedback from participants, and make necessary improvements based on feedback and data analysis.

Requirements

  • Background or experience in Instructional Design, Education, or a related field, typically gained through 1-2 years of work, coursework, or equivalent hands-on experience.
  • Knowledge of adult learning principles and instructional design methodologies (e.g., ADDIE, SAM).
  • Proficiency in using instructional design tools, such as Articulate 360, Vyond, Camtasia, or Adobe Creative Suite.
  • Strong written and verbal communication skills, including the ability to coach and consult with SMEs.
  • Strong attention to detail and organizational skills, particularly for content and data management.
  • Ability to work both independently and as part of a team.
  • Familiarity with Learning Management Systems and experience with content formats (SCORM, xAPI, etc.).
  • Creativity and an eye for detail.
  • Experience in training, coaching, or mentoring instructors/SMEs.
  • Basic data analysis or reporting experience related to training effectiveness.
Benefits
  • Group Medical Insurance options: Zero Deductible PPO Plan and High Deductible Health Plan with HSA
  • Group Dental Insurance
  • 12 corporate holidays and a Flexible Time Off (FTO) program
  • Healthy mobile phone and home internet allowance
  • Eligibility for retirement plan after 2 months
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Instructional DesignAdult Learning PrinciplesADDIESAMSCORMxAPIData AnalysisTraining DevelopmentContent ManagementMultimedia Development
Soft Skills
CommunicationCoachingOrganizational SkillsAttention to DetailCreativityTeamworkIndependenceFeedback CollectionProject CoordinationConsultation