Account Manager

• Conduct thorough account reviews to determine appropriate action needed to resolve account balances.
• Review and perform work on 227 and 835 electronic files, UB04s and 1500 claim files, and medical records.
• Make outbound calls to insurance companies to resolve claim denials and account balances.
• Perform non-clinical appeals and resubmit corrected claims with supporting documentation.
• Assist supervisor/manager with various projects and escalate payer issues/trends as needed.
• Communicate with other organizational departments to ensure proper handling of patient accounts and report areas of concern to management.
• Perform a variety of duties, switching tasks without loss of efficiency; initiate projects and work independently.

Central Denials Account Representative – Hospital

Commercial Banking Solutions Relationship Manager

Special Billing Account Representative