Guidehouse

Associate Director, Managed Services

Guidehouse

full-time

Posted on:

Location Type: Office

Location: San Antonio • Texas • 🇺🇸 United States

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Job Level

Senior

About the role

  • Analyzes new and complex strategic planning and creates innovative solutions involving finance, scheduling, mortgage banking, loan servicing, technology, methodology, tools and solution components.
  • Provides oversight and executive level management to overall contract operations often involving multiple projects/tasks and groups of personnel at multiple divisions.
  • Maintains and manages relationships with senior and executive level management within the client organization.
  • Ensures senior and executive level management within the client organization is aware of overall status, including all relevant tasks, projects and their potential impact on higher level organizational strategic vision.
  • Manages all functions in a loan servicing center, ensuring quality standards and work performance on all task orders and projects.
  • Plans, organizes and oversees work efforts, assigns resources, manages personnel, provides risk management, ensures quality management, and monitors overall projects and contract performance.

Requirements

  • Requires a University Degree
  • Minimum 10 years of prior relevant experience
  • Some roles may require graduate-level education (Master’s or Doctorate)
  • Relevant experience may be substituted for formal education or advanced degree
  • Mortgage loan servicing experience
  • Prior experience leading teams
  • Experience with oversight and executive level management for overall contract operations
  • Ability to Obtain Public Trust (clearance requirement)
Benefits
  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Position may be eligible for a discretionary variable incentive bonus
  • Parental Leave
  • 401(k) Retirement Plan
  • Basic Life & Supplemental Life
  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Tuition Reimbursement, Personal Development & Learning Opportunities
  • Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Emergency Back-Up Childcare Program

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
strategic planningloan servicingrisk managementquality managementproject managementresource managementoversight managementcontract operationsschedulingmortgage banking
Soft skills
leadershipcommunicationrelationship managementorganizational skillsinnovative thinkingexecutive managementteam managementproblem-solvingplanningoversight
Certifications
University DegreeMaster’s DegreeDoctorate
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