Director

• Analyzes new and complex strategic planning and creates innovative solutions involving finance, scheduling, mortgage banking, loan servicing, technology, methodology, tools and solution components.
• Provides oversight and executive level management to overall contract operations often involving multiple projects/tasks and groups of personnel at multiple divisions.
• Maintains and manages relationships with senior and executive level management within the client organization.
• Ensures senior and executive level management within the client organization is aware of overall status, including all relevant tasks, projects and their potential impact on higher level organizational strategic vision.
• Manages all functions in a loan servicing center, ensuring quality standards and work performance on all task orders and projects.
• Plans, organizes and oversees work efforts, assigns resources, manages personnel, provides risk management, ensures quality management, and monitors overall projects and contract performance.

Associate Director, Managed Services

Director of Safety – Training