Guardant Health

Automation Service Engineer II – Workcell Assembly, Support

Guardant Health

full-time

Posted on:

Location Type: Hybrid

Location: Palo Alto • California • United States

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Salary

💰 $108,000 - $148,500 per year

About the role

  • Provide day-to-day service, support, and troubleshooting of automated laboratory instrumentation and processes at Guardant Health’s facilities.
  • Diagnose and resolve complex electromechanical issues to minimize equipment downtime and maintain operational continuity.
  • Perform root cause analysis on instrument failures associated with Guardant’s DNA sequencing products and implement corrective actions.
  • Triage equipment issues and coordinate with vendors and external service providers as needed.
  • Assemble and install electromechanical components, subsystems, control panels, safety circuits, and automated machinery based on engineering drawings and technical specifications.
  • Author, update, and maintain all standard operating procedures (SOPs), work instructions (WKI), and technical documentation for new product assemblies, equipment operation, and maintenance.
  • Perform Installation Qualification (IQ), Operational Qualification (OQ), and Process Qualification (PQ) on new and existing equipment.
  • Execute testing and validation activities to verify equipment performance, accuracy, and reliability.
  • Identify, troubleshoot, and resolve issues identified during installation and validation activities.
  • Perform routine, corrective, and preventive maintenance on laboratory automation and instrumentation.
  • Develop, execute, and improve preventive maintenance schedules to ensure optimal equipment performance.
  • Support equipment upgrades and modifications as required to meet operational needs.
  • Maintain accurate and organized equipment records, maintenance logs, and validation documentation.
  • Partner with Quality to ensure all documentation meets regulatory and quality system requirements.
  • Identify opportunities to improve equipment reliability, usability, and operational efficiency.
  • Recommend practical process improvements and assist with execution of improvement initiatives.
  • Represent the Automation Service Engineering department in cross-functional meetings, providing technical input from an equipment support perspective.
  • Support special projects and operational initiatives, as assigned.
  • Provide hands-on training and mentorship to junior technicians and operators.
  • Follow established safety procedures and quality standards during all maintenance, testing, and installation activities.
  • Proactively identify potential safety risks and support corrective actions.
  • Work effectively within a team environment and build strong working relationships across departments.
  • Participate in an on-call rotation supporting lab operations after-hours.

Requirements

  • Technical degree in Electrical or Mechanical Engineering, Mechatronics systems, or equivalent experience.
  • 3+ years of experience supporting automated laboratory equipment, instrumentation, or electromechanical systems and/or 5+ years assembling complex electromechanical instrumentation
  • Demonstrated experience operating and troubleshooting high-throughput automated workcells, precise robotic arms, Hamilton Liquid Handlers, Illumina Sequencers, Dynamic Devices Lynx, Agilent Bravo, Microplate washers, Tecan Sparks, Kingfisher extraction systems, DNA quantification and sequencing-related instruments.
  • Ability to read and interpret engineering drawings, schematics, and technical documentation.
  • Experience with virtual machines used to control robotics, troubleshooting complex Excel macros, molecular biology laboratory techniques, PLC or HMI programming (a plus, not required).
  • Working knowledge of electrical and mechanical components such as sensors, motors, actuators, PLCs, and control systems.
  • Comfortable using tools and test equipment commonly found in automation and instrumentation environments.
  • Strong hands-on troubleshooting skills with minimal supervision.
  • Customer-focused mindset with the ability to communicate clearly and professionally.
  • Proven ability to manage multiple priorities in a production or laboratory environment.
  • Strong attention to detail and commitment to accurate documentation.
  • Proficiency with Microsoft Office applications.
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
electromechanical systemsautomated laboratory equipmentroot cause analysispreventive maintenanceinstallation qualification (IQ)operational qualification (OQ)process qualification (PQ)troubleshootingtechnical documentationmolecular biology techniques
Soft Skills
customer-focused mindsetstrong hands-on troubleshootingability to manage multiple prioritiesstrong attention to detaileffective communicationteam collaborationmentorshipproblem-solvingprocess improvementsafety awareness
Certifications
Technical degree in Electrical EngineeringTechnical degree in Mechanical EngineeringTechnical degree in Mechatronics