Develop and execute multi-year strategic account plans across assigned health systems, including stakeholder mapping, opportunity sizing, prioritization, and cross-functional execution rhythms.
Build strong relationships with enterprise decision-makers and influencers (C/D-suite, service line leaders, population health, quality, finance, operations, IT) and align Guardant solutions to strategic priorities.
Drive Shield adoption and scale through health system enablement, including clinical workflow development, EMR integration support, pilot design/execution, metric definition, and enterprise rollout.
Identify gaps in care delivery and operational barriers to adoption; translate insights into solution strategies that support transformative change and measurable impact.
Lead QBRs/MBRs with defined performance metrics to track progress, quantify value, and evolve expansion plans.
Coordinate closely with internal Guardant teams (e.g., Medical, Market Access, Implementation, Informatics/IT enablement, Marketing, Sales Ops, Legal/Compliance) to ensure aligned, compliant execution.
Maintain fluency in market dynamics shaping health system decisions—policy trends, quality frameworks, value-based care progression, and risk-based contracting structures (e.g., ACO/shared savings, capitation/global budgets, bundled payments, Medicare Advantage risk, and commercial value-based contracts).
Consistently meet or exceed goals with strong CRM discipline, forecasting accuracy, teamwork, and contribution to best-practice playbooks.
Represent Guardant Health’s mission, culture, and values to internal and external stakeholders.
Adhere to all Compliance, Regulatory, and Quality Management System (QMS) policies.
Travel up to 50% within territory, with occasional regional or national meetings. Meet all applicable customer access requirements.

Requirements

5+ years Account Management at C/D- Suite
Proven experience in strategic/enterprise account management strategy, navigation, and revenue adoption within complex health systems/IDNs and organized customer structures.
Strong background in diagnostics adoption within health systems, including navigating clinical stakeholders, lab/diagnostic pathways, enterprise governance, and multi-site standardization.
Demonstrated success leading cross-functional initiatives and driving progress without direct authority.
Track record of enabling adoption through workflow change and/or EMR-enabled implementation (directly or in partnership with internal teams).
Executive presence, strong business acumen, and ability to translate strategy into measurable execution.
Commitment to compliance, integrity, and collaborative team success.
Highly organized, proactive communicator with advanced project management capabilities.
Proficiency with Microsoft Office (Excel, PowerPoint) and CRM tools (Salesforce.com preferred).

Benefits

Health insurance
401(k) matching
Flexible work hours
Paid time off

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

account managementstrategic account planningclinical workflow developmentEMR integrationmetric definitionrevenue adoptiondiagnostics adoptionproject managementcross-functional initiativesworkflow change

Soft skills

strong business acumenproactive communicationexecutive presencecollaborative team successorganizational skillsleadershiprelationship buildingstrategic thinkingproblem-solvingadaptability