Senior MSP/MSSP Practice Director
GTT
full-time
Posted on:
Location Type: Hybrid
Location: Ohio • Texas • United States
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Job Level
Tech Stack
About the role
- Design and evolve scalable channel programs tailored specifically for MSPs and MSSPs.
- Define segmentation, performance models, partner compensation, and program metrics.
- Recruit, activate, and grow high-value MSP and MSSP partners.
- Lead onboarding processes and ensure partners are equipped for success.
- Deliver enablement materials including playbooks, training, and co-branded resources.
- Drive partner-led market expansion across verticals and geographies.
- Collaborate with segment sales teams to extend market reach.
- Track partner lifecycle performance, revenue contribution, and ROI.
- Optimize partner investment strategies to maximize growth and profitability.
- Maintain a consistent operational engagement model to support scale.
- Stay informed on industry trends, competitive landscape, and emerging technologies.
Requirements
- Bachelor’s degree in Business, Engineering, or related field (MBA preferred)
- 7+ years’ experience in channel sales, partner management, or MSP/MSSP program leadership.
- Proven success designing and scaling MSP/MSSP partner programs.
- Strong understanding of partner economics and recurring revenue models.
- Excellent leadership, communication, and relationship-building skills.
- Strong understanding of integration technologies (cloud, automation, data, infrastructure).
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
channel salespartner managementMSP program leadershipMSSP program leadershippartner economicsrecurring revenue modelsintegration technologiescloudautomationdata infrastructure
Soft Skills
leadershipcommunicationrelationship-building
Certifications
Bachelor’s degreeMBA