GSK

Global Director, Process Management

GSK

full-time

Posted on:

Location Type: Hybrid

Location: Upper Providence • Pennsylvania • 🇺🇸 United States

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Job Level

Lead

Tech Stack

Google Cloud Platform

About the role

  • Oversee and optimize assigned end-to-end business processes within GCO to drive efficiency, compliance, standardization, and continuous improvement across the organization
  • Lead cross-functional teams to identify areas for process improvement & innovation
  • Implement best practices and ensure processes align with GSK’s strategic goals
  • Establish benchmarks and conduct periodic review of performance metrics to ensure effectiveness, efficiency, and compliance
  • Define and manage process change roadmaps, aligning priorities with system updates and innovations

Requirements

  • Bachelor’s degree in Scientific discipline
  • Extensive experience in Pharmaceutical or Biotech industry working in Clinical Operations, Operational Excellence, or a related field (minimum of 8+ years in various roles with proven accountability across multiple countries/regions)
  • Excellent understanding of clinical operations processes, and ICH/GCP and global regulatory guidelines and health authority expectations for drug development and approval processes with specific expertise in RBQM, informed consent, clinical trial supplies and distribution of clinical safety documents for both medicine and vaccine clinical trials
  • Experience leading major projects to completion and driving cross-functional, operational improvements and innovation
  • Strong strategic and critical thinking, problem solving, influencing, negotiation, and decision-making capabilities
  • Demonstrated matrix team leadership, effectively navigating complexity to deliver results
  • Effective communication skills with ability to communicate and influence internal and external stakeholders, including Health Authority Inspectors
  • Ability to travel internationally, if required
  • Ability to comply with GSK’s performance with choice policies, requiring regular office presence to foster collaboration and team alignment.
Benefits
  • Health insurance
  • Flexible working hours
  • Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
clinical operationsICHGCPRBQMclinical trial suppliesclinical safety documentsdrug developmentapproval processesoperational excellenceprocess improvement
Soft skills
strategic thinkingcritical thinkingproblem solvinginfluencingnegotiationdecision-makingmatrix team leadershipeffective communicationstakeholder managementcollaboration
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