Grupo Oxford

Manager

• Manage day-to-day engagement delivery, including the resolution of any matters that arise and related communications with clients and Solution Executive
• Manage clients’ expectations and related communications, usually in conjunction with Solution Executive
• Provide detailed tracking of Tasks and Deliverables
• Ensure quality and timeliness of Deliverables
• Prepare estimates at completion and monitor/resolve any budget overruns/shortfalls
• Provide status reports of work on all active engagements
• Manage scope and financials for engagements and assist in keeping the engagement on track for time, budget, and deliverables
• Monitor engagements, ensuring scope and contract compliance
• Manage quality of Delivery and communicate to client, Solution Executive and Account Management and Recruiting teams if issues arise
• Identify new Client Managers and opportunities within the accounts you are currently managing engagements
• Develop new business with new and existing accounts
• Estimate and scope new project opportunities in support of Oxford sales professionals
• Prepare estimates and budgets for new engagements
• Support existing Oxford sales team members to position, propose, sell and close new services business
• Develop and maintain client manager-level relationships
• Manage assigned specific focus areas to support the foundation of the business in support of Oxford’s sales teams

Engagement Manager – Consulting Services