Oversee a restaurant portfolio, optimizing their Grubhub account, enhancing menu pages, and boosting conversion.
Cultivate restaurant relationships and drive growth.
Assist in managing a portfolio of accounts, ensuring timely communication and addressing basic inquiries or concerns from clients.
Assist restaurants in attracting new diners and boosting order volume.
Conduct regular check-ins with restaurant partners to gather feedback and assess satisfaction levels.
Respond to restaurant inquiries and account issues, and route them to appropriate company departments.
Maintain accurate records of client interactions, including notes on discussions and action items.
Participate in training sessions to enhance product knowledge and sales skills.

Requirements

Bachelor’s Degree or equivalent years of experience and High School degree/GED required.
1-2 years of Sales experience.
Experience working with (or selling to) restaurant owners is a major plus.
Restaurant experience is also a plus.
Native-level fluency in English is required.
Candidates fluent in Mandarin or Spanish are strongly preferred.
Strong verbal and written communication skills.
Proven track record of success in meeting and exceeding goals.
Impeccable organizational skills, easily balancing multiple tasks at once; self-starter with a strong bias towards action and problem-solving; maximizes effectiveness by focusing time in the right areas.
Strong computer skills (MS Office, Google products) with the ability to quickly learn new software.
Experience with Salesforce.com or similar CRM is a plus.

Benefits

Competitive salary package including equity and 401K.
Multiple medical, dental, and vision plans.
Various benefits and perks that are not listed.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Sales experienceRestaurant experienceFluency in EnglishFluency in MandarinFluency in SpanishOrganizational skillsProblem-solvingClient interactionAccount managementProduct knowledge

Soft Skills

Verbal communicationWritten communicationSelf-starterTime managementMultitaskingRelationship buildingFeedback gatheringCustomer satisfactionGoal-orientedAction bias

Certifications

Bachelor’s DegreeHigh School degree/GED