Growe Talents

Customer Support

• Work with requests in chats and tickets, helping customers with difficulties that they faced and providing the best customer experience in Spanish;
• Collaborate with other colleagues to improve customer service;
• Identify customer's needs, clarify information, research every issue and provide solutions;
• Follow internal procedures and guidelines to ensure consistent and high-quality support.

Customer Service Representative

SEO Marketing

• Perform high-level SEO research across target LATAM GEOs, including keyword clustering and deep analysis of user search intent;
• Identify organic growth opportunities through market and competitor analysis;
• Derive insights from SEO monitoring and work closely with marketing and content teams;
• Conduct SEO audits covering page speed, on-page optimization, and internal link architecture;
• Collaborate with external agencies, vendors, and freelancers to implement SEO initiatives;
• Track website performance and key SEO metrics on a monthly basis, analyze deviations, and propose actionable improvements.

Senior SEO Specialist

Communications

• Own and shape the brand’s voice and communication across all channels;
• Take responsibility for content direction, not just copy execution;
• Work at the intersection of content, PR, CRM, and social media;
• Build consistent, long-term brand narratives;
• Ensure the brand sounds clear, recognizable, and aligned everywhere — from press releases to in-app messages.

Senior Brand Communication Specialist

• Perform high-level research across target GEOs: identify opportunities to rank, perform keyword clustering, and in-depth analysis of users search intent;
• Derive insights from SEO monitoring activities, work in close collaboration with marketing teams;
• Perform SEO audit, including page speed, on-page content, and internal link architecture;
• Work with third-party agencies, vendors, and freelancers to implement SEO strategies;
• Perform ongoing research. Track websites' performance: collect monthly stats on key SEO metrics, analyze deviations, find solutions and opportunities.