Growe Talents

Operations

• Support the launch of new payment service providers and payment methods;
• Work with online payments, payment flows, and transaction lifecycles;
• Analyze payment performance, routing, and key operational metrics;
• Optimize processes that impact transaction success and customer experience;
• Collaborate with international partners, PSPs, and internal teams;
• Maintain the stability of payment operations in a dynamic environment;
• Take ownership of operational improvements and payment experience quality.

Payment Operations Specialist

Risk

• Work with casino & payment risk alerts in real time;
• Detect fraud and identify suspicious player behavior;
• Analyze transactions, payment methods, and risk signals;
• Resolve risk cases based on internal procedures;
• Contribute to improving risk processes and operations;
• Work in rotating shifts: 06:00–14:00 or 14:00–22:00 (CET), on a 5/2 schedule;
• Collaborate with Risk, Payments, and other teams.

Junior Risk Manager

QA Engineer

• Design and execute comprehensive test scenarios for RESTful microservices related to our services. Understand HTTP methods, status codes, headers, and payload structures (JSON/XML) inside out;
• Validate complex financial logic, ensuring wallet balances, deposits, and withdrawals are calculated with absolute precision across various currencies;
• Test the handshake between our internal services and third-party providers, extra services and other team dependencies;
• Verify data consistency and state transitions directly in the database (SQL) before and after request processing;
• Investigate issues by analyzing server-side logs (Grafana/Loki/Opensearch) and tracing request flows through microservices;
• Collaborate with developers and product managers to sign off on releases, ensuring zero-downtime deployments and backward compatibility;
• Maintain clear, concise test documentation and API contracts (Swagger/OpenAPI);
• Involving all the time into development and release processes for better QA processes, participate in grooming sessions.

Senior QA Engineer

People Operations

• Act as a key HR point of contact, providing end-to-end support across the employee lifecycle: from onboarding, 1:1 check-ins to performance reviews to offboarding - ensuring smooth and effective people operations
• Partner closely with managers to enhance Performance Management practices to strengthen individual and team impact
• Provide guidance and day-to-day coaching to managers, helping them grow as people leaders and confidently navigate HR-related challenges
• Participate in the hiring process as the final HR step, assessing cultural fit, alignment with values, and role expectations before offers are made
• Collaborate with the Learning and Development team to identify development needs and align growth efforts with business priorities
• Monitor and enhance employee satisfaction and engagement, surfacing insights and driving action in partnership with business leaders
• Contribute to HR analytics by collecting and interpreting data to inform workforce strategy, performance trends, and team dynamics
• Help to refine and implement core HR practices, ensuring they are practical, people-centric, and aligned with company culture.

People Partner

Product Manager

• Gather, analyze, and document business and technical requirements for new product features and platform improvements;
• Translate business needs into clear specifications (user stories, acceptance criteria, workflows) for development teams;
• Collaborate closely with engineering, QA, design, and external vendors to ensure accurate and timely delivery;
• Conduct in-depth analysis of product metrics and funnels to identify pain points, opportunities, and areas for optimization;
• Conduct and support A/B testing and other validation experiments by defining success metrics and interpreting results;
• Maintain up-to-date product documentation and ensure knowledge sharing across teams;
• Act as a bridge between business stakeholders and technical teams, facilitating effective communication and alignment.

Human Resources

• Act as a key HR point of contact, providing end-to-end support across the employee lifecycle - from onboarding and 1:1 check-ins to performance reviews and offboarding - ensuring smooth and effective people operations;
• Partner closely with managers to lead and embed robust Performance Management practices, aimed at strengthening individual and team impact;
• Provide strategic guidance and day-to-day coaching to managers, helping them grow as people leaders and navigate HR-related challenges with confidence;
• Participate in the hiring process, assessing cultural fit, alignment with values, and role expectations before offers are made;
• Collaborate with the Learning & Development team to identify development needs and align growth efforts with business priorities;
• Monitor and enhance employee satisfaction and engagement, surfacing insights and driving action in partnership with business leaders;
• Contribute to HR analytics by collecting and interpreting data to inform workforce strategy, performance trends, and team dynamics;
• Assisted recruiters throughout the hiring process and contributed to the recruitment of new specialists.

HR Generalist

Account Manager

• Manage and maintain relationships with VIP / high-value clients;
• Act as the main point of contact for assigned accounts;
• Provide personalized service and proactive communication;
• Monitor client activity and performance metrics;
• Identify opportunities for upselling and cross-selling;
• Develop strategies to increase client retention and lifetime value;
• Handle escalations and complex client issues efficiently;
• Coordinate with internal departments (Payments, Risk, Marketing, Support, etc.);
• Track KPIs related to retention, reactivation, and revenue growth;
• Stay updated on products, promotions, and market trends;
• Comply with company policies and security standards.

VIP Account Manager

Robotics

• Coordinate cross-functional work across Marketing, CRM, Product, and other teams, ensuring priorities stay visible and on track;
• Own the meeting rhythm, including planning sessions, retrospectives, status updates, meeting notes, and follow-up actions;
• Improve multi-brand processes by identifying inefficiencies, proposing solutions, and documenting new ways of working;
• Enhance Jira adoption by configuring workflows, building dashboards, and driving best practices across teams;
• Automate routine work such as status reporting, presentation updates, follow-ups, repetitive communications, and dashboards using AI and no-code tools;
• Collaborate with external experts and consultants, translating their recommendations into practical solutions for day-to-day team operations.

Project/Process Automation Manager

Analyst

• Work with cash flow data in payment systems: analyze, reconcile, and prepare operational reports;
• Communicate with payment systems and operational teams on reconciliation and settlement topics;
• Control the correctness of turnovers, costs, and balances in payment systems reporting;
• Handle daily, weekly, and monthly reports, as well as ad-hoc finance requests;
• Work with large amounts of financial data and learn the specifics of different payment providers, markets, and business conditions.

Financial Analyst

• Design and develop automation frameworks from scratch, enhancing existing frameworks to ensure comprehensive test coverage;
• Collaborate with Software/Test Engineers and Product Managers to understand project requirements and ensure automated testing aligns with business objectives;
• Implement and maintain automated test scripts using the Playwright framework for functional, integration, regression, and UI testing;
• Perform in-depth analysis and debugging of automated test failures, working closely with development teams to resolve issues.