Groupe Maurin

Financial Planning and Analysis

• Responsabilité d'un centre de profit stratégique
• Vendre et faire vendre les financements et produits de fidélisation
• Responsable du taux de renouvellement
• Former les vendeurs en compétences
• Mettre à jour quotidiennement les suivis d'activité
• Monter et faire payer des dossiers de financement

Responsable Commercial, Financements Automobiles

• Vendre et faire vendre les financements et produits de fidélisation
• Responsable du taux de renouvellement
• Former les vendeurs
• Mettre à jour quotidiennement les suivis d'activité
• Monter et faire payer des dossiers de financement

Responsable Commercial Financements Automobiles

Counselor

• Responsible for the used vehicle buy-back policy and vehicle valuation.
• Managing used vehicle margin (purchase price, reconditioning costs, pricing).
• Developing additional sales (financing, warranties, services).
• Ensuring compliance with Ford brand standards and group processes.
• Working closely with the workshop and new vehicle department to streamline used-vehicle flows.

Sales Advisor – Used Vehicle Manager

Executive Assistant

• Management and monitoring of files specific to the company's business sectors
• Administrative management of orders
• Vehicle registration processing
• Management of manufacturer incentives and support
• Application of the company's current quality procedures
• Recording and processing of accounting transactions

Automotive Administrative Assistant

• Automotive salesperson for the NISSAN Grenoble dealership
• Represents the dealership's image

Automotive Sales Advisor

• Responsible for all activities contributing to the completion of new vehicle sales
• Prospecting, developing and retaining customers
• Vehicle sales
• Selling financing packages and ancillary products
• Follow-up with the secondary/intermediary network
• Physical inspection and valuation of used vehicles
• Negotiation of trade-in values
• Handling customer complaints
• Applying the company’s current quality procedures

Sales Consultant

• Greet and receive customers at the dealership and manage appointments
• Manage the used vehicle stock (photography, display, videos, price labeling)
• Assess trade-in values
• Handle telephone prospecting and online leads
• Present selected vehicle models to customers
• Prepare comprehensive offers (financing, maintenance, services), coordinate test drives and close sales
• Follow up with customers from order confirmation through vehicle delivery

Used Vehicle Sales Advisor

Public Relations

• Work closely with Service Advisors
• Interior and exterior cleaning, polishing, finishing
• Aesthetic preparation prior to photography, listing for sale and delivery
• Simple routine checks (fluid levels, tire pressure)
• Visual inspection (body/interior) and organization of the vehicle inventory

Vehicle Preparation Technician

Sales

• Develop and implement sales strategies to achieve company objectives.
• Lead and motivate the sales team to maximize commercial performance.
• Analyze market trends and adjust sales plans accordingly.
• Monitor performance indicators and recommend corrective actions when necessary.
• Build and maintain strong relationships with customers and business partners.
• Oversee used vehicle inventory management to optimize sales volume.
• Coordinate marketing and promotional activities to increase offer visibility.
• Conduct competitive intelligence to identify new business opportunities.

Used Vehicle Sales Manager

• Develop and nurture a customer portfolio by providing personalized follow-up.
• Carry out prospecting activities to identify new potential customers.
• Support customers throughout the purchasing process, from needs discovery to closing the sale.
• Ensure effective presentation of used vehicles on-site and online.
• Negotiate sales terms with customers to meet commercial targets.
• Contribute to vehicle inventory management and optimize the sales display area.
• Collaborate with internal teams to ensure customer satisfaction and resolve any disputes.
• Analyze market trends and propose strategies to improve sales.

Sales Advisor, Used Vehicles

• Greet prospects and respond to their needs
• Help set up and maintain the showroom
• Manage your clients from sale through to delivery
• Assist with vehicle test drives
• Have a thorough knowledge of the model range
• Attend organized commercial events

New and Used Car Sales Advisor

Client Services Representative

• Accueillir les clients (physiquement et par téléphone) avec professionnalisme et bienveillance.
• Identifier leurs besoins et planifier les rendez-vous atelier.
• Assurer le suivi des ordres de réparation et la communication avec les techniciens.
• Informer les clients sur l’avancement des travaux et les conseiller sur les prestations à réaliser.
• Gérer la restitution des véhicules, facturation et encaissements.
• Veiller à la satisfaction client et contribuer à l’amélioration continue du service (NPS, qualité, délais).
• Participer à la bonne organisation du service après-vente en collaboration avec l’équipe technique et le magasin pièces.