Groupe Les Flamboyants

IT Support

• Provide first- and second-line support for user, desktop and application environments (excluding business-specific applications) across all Group entities
• Assist users (helpdesk) to resolve outages or difficulties
• Escalate complex incidents to the systems, network or applications teams
• Manage tickets using the GLPI tool (IT problem resolution)
• Diagnose and report network malfunctions to the systems team and help prevent future issues
• Raise user awareness of network and security best practices
• Manage VoIP operations and support TVIP
• Supervise assets (network equipment such as Wi‑Fi/DECT/TEL‑FIX/copier)
• Inventory and stock management
• Contribute to the implementation and enforcement of the information system security policy
• Take part in scheduled operations overseen by the systems team: updates, patches and deployments
• Keep technical documentation up to date (procedures, guidelines)
• Assist with the deployment of new applications and the technical integration of IT projects

IT Technician – Southern Sector

Payroll

• Collect and verify payroll variables (hours, absences, leave, etc.)
• Prepare and produce pay slips in compliance with legislation
• Monitor social declarations (DSN) and contributions
• Manage employee onboarding and offboarding (DPAE, final settlements, certificates)
• Provide support to employees on payroll and employment law questions

IT Technician – Southern Sector

Payroll Administrator