Group GTI

Performance Marketing

• Manage the end-to-end execution of marketing campaigns across EMEA, including campus activations, digital ambassador initiatives, email marketing, and candidate outreach.
• Source, recruit, and onboard student ambassadors across EMEA to support on-campus and digital campaign delivery.
• Deliver engaging training sessions and provide ongoing support to ensure ambassadors are confident and high-performing.
• Manage day-to-day ambassador activity, track performance, and provide motivation, feedback, and development opportunities.
• Deliver engaging and targeted campaigns adapted for local markets while aligning with wider campaign objectives.
• Oversee all elements of campaign execution from planning to logistics and delivery across multiple countries.
• Work with internal teams and third-party providers to manage resources, timelines, and deliverables.
• Continuously improve campaign delivery processes to enhance consistency, scalability, and operational performance.
• Manage campaign budgets, ambassador payments, third-party costs, and logistics within financial parameters.
• Act as main point of contact for select campaign briefs, partnering with clients, stakeholders, and agencies to translate strategy into execution.
• Ensure messaging, branding, and campaign activities are aligned with client goals and adapted for diverse EMEA audiences.
• Monitor and analyse campaign performance using data analytics tools, providing clear, data-backed recommendations to optimise ROI.
• Support post-campaign evaluation by gathering feedback, insights, and performance analysis.
• Monitor campaign performance across channels and regions, providing timely reporting and insights to stakeholders.
• Maintain strong communication across teams, and ensure campaign learnings feed into future strategies.

Marketing Campaign Manager

Customer Success Manager

• Delight customers by exceeding attraction expectations, providing exceptional customer service and demonstrating in depth knowledge of our audience and platform to secure yearly subscription renewals and upgrades.
• Manage a portfolio of subscription customers providing an end to end service from onboarding to subscription review and renewal recommendations.
• Provide an efficient and effective service for customers.
• Conduct onboarding meetings to understand clients’ requirements, target audience, goals and areas of particular focus.
• Monitor and optimise client subscriptions to achieve recruitment objectives.
• Build trusted and loyal relationships with customers and communicate professionally, timely, informatively and charismatically.
• Deliver timely and accurate administration of subscriptions including distribution of roles and collection of print collateral.
• Seek out opportunities within GTI to delight customers and deliver reports with intelligent explanations.
• Act as the voice of the client, input into commercial, marketing and product development and identify upsell opportunities.
• Input and run working process improvements to deliver optimum team performance.
• Key metrics: Customer satisfaction; Applications; Renewals.

Marketing Campaign Manager

Customer Success Executive