Group GTI

Operations

• - High availability, security and performance maintained across MySQL, MSSQL, and PostgreSQL environments
• - Databases managed, monitored, and optimised
• - Database incidents identified and resolved quickly, minimising impact on product availability
• - Database configurations, schemas, and access controls kept secure and up to date
• - Backup coverage maintained across all critical databases and infrastructure components
• - Backup processes automated, monitored, and regularly validated through recovery testing
• - Clear recovery time and recovery point objectives defined and met for all critical systems
• - Backup and recovery documentation kept current and accessible
• - Monitoring servers and services maintained and continuously improved
• - Monitoring coverage extended across new systems and services
• - Alerting thresholds and escalation paths kept accurate, reducing noise and improving signal quality
• - Operational visibility improved through dashboards, reporting, and proactive health checks
• - Linux & Windows systems patched, maintained, and performing reliably across the server estate
• - VMware virtualisation environment managed effectively, with capacity and performance kept in check
• - Proactive identification of risks, inefficiencies, and opportunities for operational improvement
• - Automation of routine operational tasks to reduce manual effort and improve consistency
• - Infrastructure documentation kept accurate, comprehensive, and accessible to the wider team
• - Continuous development of technical skills and adoption of modern operational practices

Operations Engineer