Grifols

Bilingual

• Perform physical examination and establish medical history to determine donor suitability
• Build rapport with donors to ensure overall customer satisfaction
• Ensure donor and staff confidentiality
• Responsible for donor awareness to potential hazards
• Provide donor education regarding general health and provide counseling regarding unacceptable test results
• Evaluate & manage donor injuries and adverse events
• Perform evaluations of any history of illness or medications to ensure continued donor suitability
• Assist in employee training
• Administer employee Hepatitis Vaccine program

EMTB / EMTA / Paramedic / LPN – Bilingual in Spanish

Manager

• Evaluates processes, develops action plans, and coordinates the strategic implementation of quality system processes and corrective actions at the plasma donor center.
• Maintains oversight of the center’s quality management system and ensures continuous quality improvement, by addressing deficiencies in a timely manner and communicating concerns to the appropriate parties.
• Directs and monitors processes and ensures center compliance with all applicable state, federal, and company-designated regulations. Implements Standard Operating Procedures (SOPs) for quality control and overall regulatory compliance.
• Maintains oversight of center training program by ensuring compliance to program requirements promoting staff competency in their assigned job duties. Maintains and audits training records and files.
• Collaborates with Center Manager to ensure the donor center operates in a manner which assures product quality, donor suitability and donor safety are maintained.
• Responsible for the personnel functions of the Quality Systems Associate; including direction, assignment of work, hiring, development and training, disciplinary actions, termination, maintenance of personnel records, work schedule and delegation/follow-up of tasks.
• Responsible for oversight of all aspects of internal and external audits including audit preparation, execution, response, implementation of corrective/preventative actions, assessment of corrective actions, and follow-up as required.

Quality Systems Manager

Operations

• Maintain the ability to perform any/all tasks within the plasma center; fulfill the role of production employees and supervise donor flow
• Learn and maintain thorough familiarity and compliance with all state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP) and internal company procedures
• Supervise donor selection, plasma collection and all manufacturing records to maintain the highest production standards in accordance with Federal and State regulations, with FDA approved Standard Operating Procedure Manual, OSHA, CLIA and cGMP
• Attend all required training sessions, staff meetings, etc. Ensures that accurate and thorough documentation of necessary records is performed
• Under the guidance of the Center Manager and/or the Assistant Manager, assure facility is maintained in a neat and clean condition and all equipment is kept in good working order
• Submit timely and accurate reports as required by the Center Manager and/or the Assistant Manager
• Assist in the control of center donor funds as determined by the Center Manager and/or the Assistant Manager
• Assist in the training of new employees and retraining of current employees
• Maintains active communication with other service areas to ensure accurate documentation and quality
• Builds rapport with donors to ensure overall customer satisfaction with the center to support long-term donation
• Reports all unsafe situations or conditions to area lead, supervisor or manager
• May be trained to repair plasma center equipment
• Assist the Center Manager and/or Assistant Manager in any task necessary in pursuit of company objectives

Operations Supervisor

QA Engineer

• Work with several Quality Systems ensuring compliance with Regulatory requirements.
• Investigate and report on issues under deviation management system.
• Develop effective corrective and preventative actions.
• Interface with various departments for customer complaints resolution.
• Maintain the Quality Risk Management system and support regulatory submissions.
• Conduct investigations relating to trend analysis or problem areas.
• Train entry-level personnel.

Senior Quality Assurance Specialist

• Maintain the ability to perform any/all tasks within the plasma center; fulfill the role of production employees and supervise donor flow.
• Learn and maintain thorough familiarity and compliance with all state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP) and internal company procedures.
• Supervise donor selection, plasma collection and all manufacturing records to maintain the highest production standards in accordance with Federal and State regulations, with FDA approved Standard Operating Procedure Manual, OSHA, CLIA and cGMP.
• Attend all required training sessions, staff meetings, etc.
• Ensure that accurate and thorough documentation of necessary records is performed.
• Under the guidance of the Center Manager and/or the Assistant Manager, assure facility is maintained in a neat and clean condition and all equipment is kept in good working order.
• Submit timely and accurate reports as required by the Center Manager and/or the Assistant Manager.
• Assist in the control of center donor funds as determined by the Center Manager and/or the Assistant Manager.
• Assist in the training of new employees and retraining of current employees.
• Maintain active communication with other service areas to ensure accurate documentation and quality.
• Build rapport with donors to ensure overall customer satisfaction with the center to support long-term donation.
• Report all unsafe situations or conditions to area lead, supervisor or manager.

• Maintain the ability to perform any/all tasks within the plasma center; fulfill the role of production employees and supervise donor flow.
• Learn and maintain thorough familiarity and compliance with all state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP) and internal company procedures.
• Supervise donor selection, plasma collection and all manufacturing records to maintain the highest production standards in accordance with Federal and State regulations, with FDA approved Standard Operating Procedure Manual, OSHA, CLIA and cGMP.
• Attend all required training sessions, staff meetings, etc.
• Ensures that accurate and thorough documentation of necessary records is performed.
• Under the guidance of the Center Manager and/or the Assistant Manager, assure facility is maintained in a neat and clean condition and all equipment is kept in good working order.
• Submit timely and accurate reports as required by the Center Manager and/or the Assistant Manager.
• Assist in the control of center donor funds as determined by the Center Manager and/or the Assistant Manager.
• Assist in the training of new employees and retraining of current employees.
• Maintains active communication with other service areas to ensure accurate documentation and quality.
• Builds rapport with donors to ensure overall customer satisfaction with the center to support long-term donation.
• Reports all unsafe situations or conditions to area lead, supervisor or manager.
• May be trained to repair plasma center equipment.
• Assist the Center Manager and/or Assistant Manager in any task necessary in pursuit of company objectives.

Administrative Assistant

• Perform administrative duties of a complex and confidential nature in support of departmental or divisional activities to relieve supervisor of clerical and administrative responsibilities and to maintain efficiency of departmental or divisional office operations.
• Works on assignments that are moderately complex in nature and in which judgment is required in resolving problems and making routine recommendations.
• Considerable use of word processing, spreadsheet and presentation preparation applications is required.
• Normally receive no instruction on routine work, and general instruction on new assignments.
• Screen and route mail and documents; determine which to respond to or which to bring to supervisor's attention based on content of communication and knowledge of departmental programs and activities.
• Organize and maintain divisional or departmental files of records, reports and correspondence required for reference and efficient operation of division or department; maintain up-to-date management and procedural manuals, directives, and related records; compile and summarize data and assist in preparing regular and special reports requiring analysis and evaluation of data;
• Review reports received for supervisor; check and compare with source documents and bring significant items, changes, errors or omissions to the attention of the supervisor.
• Maintain, review and reconcile departmental or divisional budgetary records, prepare budgetary projections and recommendations based on instructions and established procedures.
• Process a considerable amount of confidential and sensitive information in support of administrative activities.
• Prepare letters and statements a portion or all of which may be composed or compiled on the basis of personal knowledge of subject matter; prepare inter-departmental memoranda explaining new or revised policies and procedures as necessary.
• Arrange for and schedule appointments and meetings for supervisor; interview callers; answer questions concerning departmental or divisional activities; transmit instructions and/or information to and from staff members; serve as liaison with internal and external agencies; make proper referrals as necessary; prepare materials and make arrangements for conferences and travel; prepare necessary documents for supervisor's use in meetings; may attend meetings to take minutes or provide information as requested.

Administrative Associate II

Analyst

• Build, maintain, and enhance Power BI dashboards to track plasma center performance (volume, productivity, utilization, efficiency metrics) for Regional Managers, Sr. Directors of Operations, VP of Plasma Business Optimization, and President of Plasma Procurement
• Prepare recurring and ad ‑ hoc analytical reports to support operational and strategic decisions for Sr. Manager of Business Performance & Value, and VP of Plasma Business Optimization
• Performs data validation, cleansing, and reconciliation to ensure accuracy and consistency across reports
• Uses advanced Excel (PivotTables, Power Query, nested formulas, lookups) for data analysis and automation
• Analyzes trends, variances, and outliers in operational performance metrics
• Applies basic statistical techniques (percentiles, distributions, correlations, trend analysis)
• Assist with pilot analyses and measurement of operational changes or initiatives for Director of Business Excellence and Associate Director of the Project Management Office
• Create clear, concise PowerPoint presentations for leadership reviews
• Translates complex data into simple narratives and visuals

Business Performance Analyst

• Assist validation specialists with the commissioning and qualification of manufacturing equipment and cleanrooms.
• Participate in routine manufacturing operations in accordance with Good Manufacturing Practices (GMP), including:
• Cleaning and disinfecting equipment and production areas.
• Preparing materials and equipment for production.
• Contribute to the drafting and review of standard operating procedures (SOPs) related to manufacturing and cleaning processes.
• Collaborate with cross-functional teams, including Quality Assurance, Quality Control, Engineering, and Production.
• Maintain accurate and detailed records in compliance with regulatory requirements.
• Adhere to all safety and compliance protocols.
• Demonstrate knowledge of appropriate aseptic techniques.
• Communicate effectively and promptly, escalating issues that require management decisions.
• Uphold high standards of values and integrity.
• Demonstrate accountability within a team environment.

Manufacturing Operations Intern, Fractionation

EMT or Paramedic, Bilingual

Bilingual EMT, Paramedic

EMT or Paramedic, Bilingual Preferred – Plasma Donation Center

• Oversee daily activities of donor floor operations and supervising staff
• Support compliance with regulatory and quality standards
• Act as a lead resource during shifts to ensure execution of operational priorities
• Provide direct support to the Center Manager in driving performance and donor satisfaction
• Monitor donor flow and proactively address any service issues

EMTB / EMTA / Paramedic / LPN – Bilingual in Spanish

Quality Systems Manager

Operations Supervisor

Senior Quality Assurance Specialist

Operations Supervisor

Operations Supervisor

Administrative Associate II

Business Performance Analyst

Manufacturing Operations Intern, Fractionation

EMT or Paramedic, Bilingual

Bilingual EMT, Paramedic

Operations Supervisor

EMT or Paramedic, Bilingual Preferred – Plasma Donation Center

Senior Operations Supervisor, Plasma Donation Center

Operations Supervisor