Grifols

Manager

• Evaluates processes, develops action plans, and coordinates the strategic implementation of quality system processes and corrective actions at the plasma donor center.
• Maintains oversight of the center’s quality management system and ensures continuous quality improvement.
• Directs and monitors processes and ensures center compliance with all applicable state, federal, and company-designated regulations.
• Responsible for the personnel functions of the Quality Systems Associate; including direction, assignment of work, hiring, development and training.
• Responsible for oversight of all aspects of internal and external audits including audit preparation, execution, response, implementation of corrective/preventative actions.

Quality Systems Manager

Bilingual

• Perform physical examination and establish medical history to determine donor suitability
• Build rapport with donors to ensure overall customer satisfaction
• Ensure donor and staff confidentiality
• Responsible for donor awareness to potential hazards
• Provide donor education regarding general health and provide counseling regarding unacceptable test results
• Evaluate & manage donor injuries and adverse events
• Perform evaluations of any history of illness or medications to ensure continued donor suitability
• Assist in employee training
• Administer employee Hepatitis Vaccine program

Bilingual EMT or LVN – Plasma Donation Center

• Acts as the general manager for a Plasma Collection Center and has overall responsibility for the center's operation.
• Manages the daily operations of the center, supervising operations and quality control, and ensuring compliance with all applicable policies and regulations.
• Responsible for meeting quarterly goals, staffing/hours per labor efficiency standards/cost per liter (CPL) targets and Quality key performance indicators (KPI) goals.
• Creates appropriate organizational environment and value systems which stimulate the morale and productivity of the work force and its leadership.
• Operates the center and manages employees and operations to the highest standard of ethics and integrity.
• Manages headcount to provide for efficient staffing through high and low production intervals, providing accurate and timely projections to regional management team in advance of cyclical and seasonal or situational spikes.

Center Manager – Plasma Donation Center

Sales

• Act as a daily operational point of contact for clients, ensuring timely responses and smooth onboarding.
• Maintain professional working relationships with client operational stakeholders.
• Provide administrative and coordination support to KAMs and Manager Sales Liaisons, including CRM updates and follow-ups.
• Support forecast updates, pipeline visibility, and demand accuracy for S&OP processes.
• Participate in internal meetings to align on supply availability and customer needs.
• Help improve CRM data quality, contract documentation, and basic sales reporting.
• Coordinate with Customer Service to ensure accurate Purchase Orders and on-time delivery.
• Assist Quality Assurance with routine quality documentation and client requests.
• Identify simple growth opportunities and escalate to the commercial team.
• Capture client feedback and route scientific or technical questions to internal experts.

Junior Sales Liaison

EMTB / EMTA, Paramedic - Bilingual in Spanish

Operations

• Responsible for all aspects of the donor center when the Center Manager is not present.
• Collaborates with Training and Quality staff to ensure that training and quality goals are met.
• Coaches and leads through effective feedback to employees through the Operations Supervisor(s).
• Monitors and evaluates operations.
• Works with the Center manager to develop action plans to maximize center efficiency and supervises the implementation of improvements.
• Makes critical decisions for the modifications of action plans.
• Responsible for all personnel functions including hiring, assignment and direction of work, development and training, disciplinary actions and termination and the maintenance of all personnel records.
• Partners with the center manager in budget preparation and oversees facility to achieve production targets and quality goals at the agreed-upon cost structure.
• Actively delegates, monitors, and holds responsible the operations supervisors for their performance.
• Directs and supervises employees. This includes creating and managing work schedules.
• Establishes and maintains the ability to perform all tasks within the center; fulfills the role of production employees when the occasional need arises.
• Assures center employees maintain the facility in a neat and clean condition and all equipment is kept in good working order.
• Responsible for freezer management, including overseeing plasma shipments and equipment failures.
• Required to answer all freezer alarms and deal with them appropriately.
• Develops and implements active donor recruitment advertising campaigns to improve production levels.
• Maintains thorough familiarity and ensures compliance with state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedures, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), and Current Good Manufacturing Practice (cGMP).

Operations Manager

LVN/RN, Bilingual in Spanish

EMTB / EMTA / Paramedic, Bilingual in Spanish

• Evaluates processes, develops action plans, and coordinates strategic implementation of system processes
• Maintains oversight of quality management system and ensures continuous quality improvement
• Directs and monitors processes to ensure compliance with regulations
• Implements SOPs for quality control and regulatory compliance
• Collaborates with Center Manager to maintain product quality, donor safety, and suitability
• Responsible for audits including preparation, implementation of corrective/preventive actions, and assessments

Quality Systems Manager – Plasma Center

EMT/EMTB, Bilingual in Spanish

EMT – Bilingual Spanish Required

Center Medical Specialist, EMTB – Bilingual in Spanish

Bilingual LPN/LVN, RN

• Perform physical examination and establish medical history to determine donor suitability
• Build rapport with donors to ensure overall customer satisfaction
• Ensure donor and staff confidentiality
• Responsible for donor awareness to potential hazards
• Provide donor education regarding general health and provide counseling regarding unacceptable test results
• Evaluate & manage donor injuries and adverse events
• Assist in employee training
• Administer employee Hepatitis Vaccine program

Bilingual EMT/Paramedic – Plasma Donation Center

QA Engineer

• Supervise or oversee all aspects of a group of employees and/or a Quality system, program, or project.
• Ensure compliance with company policies and procedures.
• Provide guidance or consult with manufacturing and internal regulatory departments on Quality matters.
• Prepare/review/approve regulatory documents.