Grifols

General

• Perform physical examination and establish medical history to determine donor suitability
• Build rapport with donors to ensure overall customer satisfaction
• Ensure donor and staff confidentiality
• Responsible for donor awareness to potential hazards
• Provide donor education regarding general health and provide counseling regarding unacceptable test results
• Evaluate & manage donor injuries and adverse events
• Perform evaluations of any history of illness or medications to ensure continued donor suitability
• Assist in employee training
• Administer employee Hepatitis Vaccine program

Center Medical Specialist – EMT, LPN

QA Engineer

• Perform the following daily functions, including but not limited to: review of deviations, investigations, and CAPA
• Ensure the integrity and traceability of all data generated and reported
• Provide support to other departments such as Production, Quality Control, Validation, and Engineering
• Develop and report quality metrics for deviations and other systems, as assigned
• Assume additional responsibilities under the quality system program, as trained and assigned

Quality Assurance Specialist

LPN, LVN

EMT/Paramedic

Phlebotomist

• Assist in determining the suitability of donors
• Establish rapport with donors to ensure overall customer happiness while ensuring donor confidentiality
• Respond to and assist with handling donor reactions
• Monitor donor and equipment to ensure health of donors and quality of product
• Set up, disconnect, and operate the automated plasmapheresis machines
• Disconnect and dispose of all contaminated disposable equipment

• Provide routine technical support for documentation, training, compliance, product release, and scheduling
• Collects, reviews, and analyzes data
• Make decisions independently, addressing and resolving problems according to written procedures
• May supervise or train employees
• Communicate effectively across all levels of the organization

Quality Associate II/III, QA

• Assist in determining the suitability of donors.
• Establish rapport with donors for happiness and confidentiality.
• Respond to and assist with handling donor reactions.
• Monitor donor and equipment for health and quality.
• Operate automated plasmapheresis machines.
• Dispose of contaminated equipment properly.

• Assist in determining the suitability of donors
• Establish rapport with donors to ensure overall customer happiness
• Ensure health of donors and quality of product
• Set up, disconnect, and operate automated plasmapheresis machines
• Dispose of contaminated disposable equipment

LPN/LVN

Operations

• Serves as acting leader in the absence of the Center Manager as assigned
• Maintains the ability to perform any/all tasks within the plasma center
• Oversees donor operations and supervise Operation Supervisor(s) and donor center staff during assigned shifts
• Creates employee schedules to accommodate donor cycles
• Determines adequacy and adjust inventory levels of all goods and supplies necessary for the operation of the donor center
• Keeps Center Manager informed of any irregularities within the center
• Monitors donor flow and proactively address delays or service issues
• Ensures accurate and thorough documentation of necessary records is performed

Senior Operations Supervisor

Technician

• Conducts pre-donation medical screening.
• Interaction and responsiveness to customer needs.
• Assesses donor suitability and engages in set-up.
• Provides appropriate feedback to ineligible donor candidates.
• Ensures all donor screening information is complete.
• Ensures donor confidentiality.

Donor Center Technician

• Conducts pre-donation medical screening
• Interaction and responsiveness to customer needs
• Assesses donor suitability and engages in set-up
• Provides appropriate feedback to ineligible donor candidates
• Ensures all donor screening information is complete
• Ensures donor confidentiality

• Assist in determining the suitability of donors
• Establish rapport with donors to ensure overall customer happiness while ensuring donor confidentiality
• Respond to and assist with handling donor reactions
• Monitor donor and equipment to ensure health of donors and quality of product
• Set up, disconnect, and operate automated plasmapheresis machines
• Disconnect and dispose of all contaminated disposable equipment