Operations Supervisor
Grifols
full-time
Posted on:
Location Type: Office
Location: Spanish Fork • Utah • United States
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About the role
- Maintain the ability to perform any/all tasks within the plasma center; fulfill the role of production employees and supervise donor flow.
- Learn and maintain thorough familiarity and compliance with all state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP) and internal company procedures.
- Supervise donor selection, plasma collection and all manufacturing records to maintain the highest production standards in accordance with Federal and State regulations.
- Attend all required training sessions, staff meetings, etc.
- Ensure that accurate and thorough documentation of necessary records is performed.
- Assure facility is maintained in a neat and clean condition and all equipment is kept in good working order.
- Submit timely and accurate reports as required by the Center Manager and/or the Assistant Manager.
- Assist in the control of center donor funds as determined by the Center Manager and/or the Assistant Manager.
- Assist in the training of new employees and retraining of current employees.
- Maintain active communication with other service areas to ensure accurate documentation and quality.
- Build rapport with donors to ensure overall customer satisfaction with the center to support long-term donation.
- Report all unsafe situations or conditions to area lead, supervisor, or manager.
Requirements
- High school diploma or GED.
- Certified as a Phlebotomist, Donor Processor, Plasma Processor, and Designated Trainer.
- Typically requires 4 years of related experience with performing phlebotomy, donor processing, and plasma processing duties with demonstrated proficiency to handle difficult situations.
Benefits
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Applicant Tracking System Keywords
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Hard Skills & Tools
phlebotomydonor processingplasma processingdocumentationproduction standardscompliancetrainingreporting
Soft Skills
supervisioncommunicationcustomer satisfactionproblem-solvingteamworkattention to detailorganizational skills
Certifications
PhlebotomistDonor ProcessorPlasma ProcessorDesignated Trainer