Greenlight Planet

Human Resources

• Manage relationships with Health Maintenance Organizations (HMOs), travel agencies, accommodation vendors, food vendors, and office maintenance providers.
• Oversee end-to-end healthcare administration including employee registration, enrollment, and reimbursement.
• Coordinate flight (local and international) and hotel bookings for staff, ensuring timely communication and cost optimization.
• Ensure all vendor services are delivered efficiently and in alignment service levels.
• Facilitate smooth onboarding of new hires by ensuring timely provision of work tools (laptop bag, ID card, business cards, welcome kits, etc.).
• Oversee day-to-day office operations, including safety compliance, pantry/kitchen management, and facility maintenance.
• Maintain office inventory, including HR stationery and kitchen supplies.
• Support HR Business Partners with employee engagement initiatives and internal communications.
• Foster positive working relationships across departments and with key stakeholders.
• Manage and mentor direct reports, ensuring alignment with team and organizational goals.
• Conduct regular team meetings to track progress, address challenges, and promote collaboration.
• Maintain an accurate and up-to-date cost tracker for all administrative expenses.
• Implement cost-saving measures whilst still upholding quality standards.
• Work toward reducing departmental costs by a targeted percentage annually.
• Build and maintain effective working relationships with all employees, management, and international HR/Admin teams.
• Proactively support peers in other regions by providing best practices, resources, and timely updates to ensure cohesive global operations.
• Champion problem-solving and serve as a reliable liaison between staff and the HR/Admin function.

Senior HR and Admin Associate

Product Operations

• Oversee Product Functionality: Ensure seamless day-to-day operations of current products by managing configurations and expertly addressing change requests.
• Shape Product Development: Create comprehensive documentation, including use cases, flowcharts, mock screens, and PRDs, to guide development based on business, user, functional, non-functional, and system requirements.
• Manage Product Rollouts: Orchestrate the launch of new products, features, and automations while effectively resolving stakeholder queries and issues.
• Resolve Technical tasks: Proactively monitor technical issues raised by the field team, raise tickets for identified bugs, and partner with internal teams for swift resolution.
• Drive Efficiency: Streamline business processes through automation using tools like Zapier, Google Scripts, and other innovative solutions.
• Partner across teams: Partner effectively with cross-functional groups and provide valuable assist to the product manager throughout the entire product lifecycle, from design to development to launch.
• Ensure Quality Standards: Conduct rigorous testing of applications, solutions, and web panels at various stages of the lifecycle to ensure exceptional quality.

Senior HR and Admin Associate

Product Operations Associate – Enterprise Products