Greenheck Group

Human Resources

• Oversee the daily operations of the Human Resources IT Technology team.
• Oversee the development and implementation of new HR systems and solutions.
• Recommend changes to HR CoE procedures by developing systematic and automated processes to improve work efficiency.
• Prioritize and oversee the HR technology project portfolio, balancing business priorities, resource availability, and system enhancement opportunities.
• Partner with HR Leadership and the CHRO to develop and maintain the HR technology roadmap, identifying opportunities to improve processes, enhance employee experience, and support organizational objectives.
• Serve as the primary HR technology liaison to HR leadership, IT, and key business stakeholders to align technology solutions with organizational priorities.
• Coordinate with IT staff on system upgrades and maintenance.
• Keep abreast of developments in the field of Workday and HR systems to bring innovative solutions and make recommendations for improvements or new technologies.
• Manage and oversee HR’s full technical systems landscape, maintaining secure, available and performant systems.
• Partner with HR leadership to establish and maintain HR technology governance practices, data standards, and system controls to support compliance, reporting accuracy, and operational effectiveness.
• Delegates tasks to team members and third-party consultants and vendors ensuring everyone is working on the right projects.
• Must know how to oversee technical issues and train systems analysts.
• Assist in developing and maintaining documentation, training materials, and functional standards for HR systems and integrations.

HR Technology Manager

Account Manager

• Build and grow customer relationships across contractors, engineers, distributors, and end users
• Drive territory sales growth through proactive business development and account management
• Identify customer needs and deliver tailored HVAC and mechanical system solutions
• Develop quotes, pricing, and product selections using CAPS software
• Partner with engineering, inside sales, and manufacturing teams to support customer projects
• Expand existing accounts while identifying and converting new business opportunities
• Represent Accurex at trade shows, customer meetings, and industry events
• Travel throughout Northern Illinois to support customers and strengthen partnerships

General

• Owns the service lifecycle from vendor PO generation through job closeout.
• Coordinates with internal/external stakeholders across Sales, vendors, contractors, and customers to align requirements and deliverables.
• Serves as the primary customer-facing contact, proactively communicating status and providing updates and independently resolving routine customer issues.
• Tracks and reports on project activity to identify trends, risks and improvement opportunities.
• Collaborates with vendors/contractors for timely service delivery.
• Manages, negotiates and documents routine change orders within defined authority limits.
• Reviews and independently resolves routine invoice discrepancies.
• Troubleshoots, evaluates, and resolves moderately complex issues.

HR Technology Manager

Account Manager

Service Specialist I