Great River Health

Analyst

• The position is responsible for configuring, modifying, testing, and maintaining Epic and other clinical applications.
• This role involves building collaborative relationships with hospital leadership, clinical department users, and other corporate departments to facilitate system usage and acceptance.
• The analyst handles complex build and configuration tasks, resolves advanced issues, and provides support to ensure reliable application system availability and performance.
• Additionally, the analyst designs, verifies, documents, and refactors software configurations, investigates and resolves application issues, develops and executes test plans, and evaluates design options.

EPIC Analyst – Radiant Radiology, Informatics

Recruitment

• Direct and coordinate daily staffing operations across departments to ensure optimal coverage aligned with patient care needs; provide real-time decision support and escalation management.
• Supervise Staffing Specialists and Contingent Labor Resource Specialists, including scheduling, performance management, coaching, and staff development.
• Ensure consistent prioritization and optimization of core staff and Internal Resource Pool (IRP) utilization before use of contingent labor.
• Oversee execution of contingent labor processes including vendor coordination, order management, onboarding oversight, and issue escalation.
• Guide staff redeployment decisions across units and campuses to balance workload, staff competencies, and patient care demand.
• Implement and enforce standardized staffing workflows, ensuring compliance with organizational policies, labor guidelines, and operational procedures.
• Ensure accuracy and integrity of staffing, scheduling, and timekeeping data within workforce management and vendor systems.
• Monitor staffing metrics (e.g., overtime, premium pay, agency usage) and identify trends to support operational improvements.
• Partner with nursing and operational leaders to address staffing needs, resolve concerns, and maintain high levels of service and communication.
• Identify operational inefficiencies and lead process improvement efforts to enhance staffing effectiveness, responsiveness, and cost management.

Supervisor, Central Staffing Operations

Administration

• Collaborate with other health care professionals and service providers to ensure optimal patient care.
• Communicate nursing service philosophies, goals, policies, priorities, or procedures.
• Direct or supervise nursing care staff in the provision of patient care.
• Gather, analyze and document information to make informed staffing decisions, maintaining budget restrictions.
• Meet with Physicians to discuss care concerns, solve problems, and resolve conflicts.
• Regularly round on all nursing care units to assess activity, show staff support, and monitor staffing decisions.
• Act as the bed placement officer in the absence of a bed placement officer.
• Act as the Incident Commander at the start of all emergency management plans.
• Maintain departmental policies, procedures, objectives, or infection control standards.
• Observe, interview, and assess patients to identify customer service needs – Leadership rounding.
• Communicate shift activities to Nursing Leadership via the House Supervisor Report.
• Collaborate with other leaders, when appropriate, to resolve conflicts, and patient/family concerns.
• Maintain proficiency of content for all emergency management plans.
• Acts as the staffing office specialist in the absence of a staffing office specialist.

Supervisor – House, Nursing Administration

Pharmacist

• Analyze and optimize clinical workflows by ensuring that Epic EHR features align with the healthcare organization’s clinical processes.
• Work closely with clinicians to improve efficiency and reduce any pain points.
• Collaborate with physicians, nurses, IT staff, and other stakeholders to gather requirements and feedback on Epic’s functionality.
• Configure and customize the Epic system to meet the needs of clinical workflows.
• Monitor system performance, manage upgrades, and ensure that the Epic system is regularly maintained and updated with the latest versions.
• Provide technical support and troubleshoot issues that arise in the Epic EHR system.
• Ensure the Epic system complies with healthcare regulations, such as HIPAA, by enforcing security protocols and monitoring data privacy.
• Participate in continuous improvement initiatives, staying up to date with the latest Epic features and healthcare technology trends.
• Test new features, updates, and system changes to ensure they function as expected.
• Provide training to clinical staff and users on how to effectively use Epic.
• Ensure that Epic data is accurate and accessible for clinical decision-making and regulatory reporting.
• Develop and maintain reports to track clinical outcomes, performance metrics, and patient care quality.

EPIC Analyst – Radiant Radiology, Informatics

Supervisor, Central Staffing Operations

Supervisor – House, Nursing Administration

Supervisor – House, Nursing Administration

Pharmacist – Informatics