Great River Health

Analyst

• Responsible for configuring, modifying, testing, and maintaining Epic and other clinical applications.
• Building collaborative relationships with hospital leadership, clinical department users, and other corporate departments to facilitate system usage and acceptance.
• Handling complex build and configuration tasks, resolving advanced issues, and providing support to ensure reliable application system availability and performance.
• Designing, verifying, documenting, and refactoring software configurations.
• Investigating and resolving application issues, developing and executing test plans, evaluating design options.
• Ensuring incidents are handled according to procedures.
• Supporting clinical staff in accurately documenting patient care and treatments within EpicCare for inpatient encounters.
• Analyzing and optimizing clinical workflows by ensuring that Epic EHR features align with the healthcare organization’s clinical processes.
• Configuring and customizing the Epic system to meet the needs of clinical workflows.
• Monitoring system performance, managing upgrades, and ensuring regular maintenance and updates.
• Providing technical support and troubleshooting issues that arise in the Epic EHR system.
• Ensuring compliance with healthcare regulations, such as HIPAA, by enforcing security protocols and monitoring data privacy.
• Participating in continuous improvement initiatives, staying up-to-date with the latest Epic features and healthcare technology trends.
• Providing training to clinical staff and users on how to effectively use Epic.
• Developing and maintaining reports to track clinical outcomes, performance metrics, and patient care quality.

EPIC Analyst, Inpatient – Informatics

Network Engineer

• Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet system or a segment of a network system.
• Maintain network hardware and software.
• Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability.
• Supervise other network support and client server specialists.
• Plan, coordinate, and implement network security measures.
• Assist in creation and support of active directory and security policies.
• Test and evaluate hardware and software to determine efficiency, reliability, and compatibility with existing system, and make purchase recommendations.
• Design and implement systems, network configurations, and network architecture, including hardware and software technology, site locations, and integration of technologies.
• Monitor system performance and provide security measures, troubleshooting and maintenance as needed.
• Work with other engineers, systems analysts, programmers, technicians, scientists and top-level managers in the design, testing and evaluation of systems.
• Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
• Perform data backups and disaster recovery operations.
• Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
• Configure, monitor, and maintain email applications or virus protection software.
• Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
• Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.

EPIC Analyst, Inpatient – Informatics

Network Analyst