Pharmacist – Informatics

Great River Health

Pharmacist in informatics focusing on medication management workflows within Epic Willow module. Designing, configuring, and supporting Epic systems to enhance medication safety and operational efficiency.

Posted 6/19/2026full-timeWest Burlington • Iowa • 🇺🇸 United StatesJunior💰 $131,874 per yearWebsite

About the role

Key responsibilities & impact

Analyze and optimize clinical workflows by ensuring that Epic EHR features align with the healthcare organization’s clinical processes.
Work closely with clinicians to improve efficiency and reduce any pain points.
Collaborate with physicians, nurses, IT staff, and other stakeholders to gather requirements and feedback on Epic’s functionality.
Configure and customize the Epic system to meet the needs of clinical workflows.
Monitor system performance, manage upgrades, and ensure that the Epic system is regularly maintained and updated with the latest versions.
Provide technical support and troubleshoot issues that arise in the Epic EHR system.
Ensure the Epic system complies with healthcare regulations, such as HIPAA, by enforcing security protocols and monitoring data privacy.
Participate in continuous improvement initiatives, staying up to date with the latest Epic features and healthcare technology trends.
Test new features, updates, and system changes to ensure they function as expected.
Provide training to clinical staff and users on how to effectively use Epic.
Ensure that Epic data is accurate and accessible for clinical decision-making and regulatory reporting.
Develop and maintain reports to track clinical outcomes, performance metrics, and patient care quality.

Requirements

What you’ll need

Master’s degree in arts/sciences (MA/MS) OR Doctorate of Pharmacy
Pharmacist Iowa Board of Pharmacy (United States of America) Upon Hire
Epic certification in Willow module or the ability to obtain certification within six months of hire
1-3 years Pharmacy experience
1-3 years' Experience in clinical, operational, or financial workflows relevant to the supported module.
1-3 years' Experience in healthcare IT or clinical operations

Benefits

Comp & perks

Competitive base pay
Matching retirement programs
Health, Dental and Vision plans
Health Savings and Flexible Spending Accounts
Employee discounts including car rental, cell-phone plans
Employer-paid, Long-Term Disability, Life, and AD&D
Paid time off (PTO)
Education Assistance Program
Employee Assistance Program
Employee Referral Bonus Program
Discounted cafeteria meals
Paid Parental Leave
Employee Service Recognition program
Voluntary plans including: Life, AD&D, Short-Term Disability, Critical Illness, Accident, Insurance, and Hospital Indemnity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Epic EHRsystem configurationsystem customizationtechnical supporttroubleshootingdata reportingclinical workflowsperformance metricsdata privacyhealthcare technology

Soft Skills

collaborationcommunicationproblem-solvingtrainingcontinuous improvementefficiency improvementstakeholder engagementfeedback gatheringmonitoringorganizational skills

Certifications

Master’s degreeDoctorate of PharmacyPharmacist Iowa Board of PharmacyEpic certification in Willow module