Gray Swan

Account Manager

• Support the SVP of Frontier Lab Safety
• Act as the operational backbone for all lab relationships, owning the workflows and coordination to ensure services can scale.
• Translate technical scopes into clear milestones and deliverables for broader team execution.
• Coordinate initial calls with new customers, including scheduling, prep materials, and post-call follow-up.
• Monitor dedicated Slack channels for lab customers and surface new signals or requests to internal teams quickly.
• Ensure that internal teams can focus on high-leverage work by owning the execution details of every engagement.
• Own the CRM for all lab relationships capturing every contact, conversation, and opportunity to reflect reality.
• Drive deals to close in real time, working with procurement and legal teams to keep contracts moving.
• Identify and resolve blockers before they impact timelines, maintaining full visibility into contract status.
• Maintain clear visibility into pipeline status and flag any delays before they become problems.
• Keep the accounting team informed of milestone status and flag when deliverables are ready for invoicing.
• Align internal teams and customer expectations on timelines, tracking progress and flagging risks early.
• Provide light project management across active engagements to keep expectations aligned.
• Be a consistent, reliable point of contact for lab partners on operational and logistical questions.

Strategic Partnership Manager – AI Safety

Security Engineer

• Design, implement, and maintain security controls across cloud infrastructure, endpoints, applications, and internal systems.
• Monitor, investigate, and respond to security events, incidents, and potential threats in collaboration with internal teams and external security providers.
• Manage and optimize security technologies including EDR/XDR, SIEM, vulnerability management, and identity management platforms.
• Conduct security assessments, vulnerability reviews, penetration testing coordination, and risk analyses for internal systems and third-party applications.
• Partner with Engineering and Product teams to integrate security best practices into software development, deployment, and AI workflows.
• Help develop security policies, incident response procedures, and operational processes that scale with company growth.

Strategic Partnership Manager – AI Safety

Cyber Security Engineer