Gravita

Project Manager

• Take end-to-end ownership of projects (e.g. system migrations, operating model changes, service redesign)
• Build robust project plans with clear deliverables, timelines, dependencies, and risk/issue logs
• Coordinate cross-functional project teams, including internal staff, SMEs, and third-party vendors
• Manage stakeholder expectations and produce regular updates for steering groups and exec sponsors
• Ensure benefits are defined, tracked, and realised (e.g. cost savings, time savings, improved CX)
• Run regular project governance forums, steering groups, and working groups and provide concise reporting
• Facilitate workshops and discovery sessions to shape project scope and solutions
• Develop change and comms plans and work with People/Comms to embed change through training and engagement
• Deliver other strategic or client-facing change initiatives as needed

• Support the planning and delivery of projects (e.g. system migrations, process redesign, technology adoption).
• Maintain and update project plans, trackers, action logs, RAID logs, and documentation.
• Monitor project progress and follow up on outstanding actions with stakeholders.
• Assist in scheduling meetings, workshops, and governance forums and capture minutes, decisions, and action points.
• Prepare project reports, dashboards, and meeting packs for senior stakeholders and help ensure consistent governance standards.
• Track KPIs/benefits (at a summary level) and key delivery metrics against plan.
• Work closely with business leads, partners, and functional heads to gather requirements and updates; maintain stakeholder maps and comms lists.
• Support delivery of communication and training activities linked to new systems or processes; help track adoption metrics and user feedback.
• Act as a first point of contact for basic project queries and help manage a network of change champions/super users.

Project Manager

Junior Project Manager / Project Coordinator