Director of Customer Experience – Strategic Enablement
CallRail
Customer Service Supervisor
Graphic Packaging International, LLC
full-time
Posted on:
Location Type: Hybrid
Location: Atlanta • 🇺🇸 United States
Visit company websiteSalary
💰 $78,750 - $105,000 per year
Job Level
Mid-LevelSenior
About the role
- Leading a team responsible for tactical and strategic processes to service customers.
- Ensuring integrity and sustainability through excellent data management within SAP.
- Monitoring processes and training practices.
- Aligning processes with Operations, Sales, and Support Services.
Requirements
- Bachelor’s degree preferred or equivalent work experience in related field.
- Experience and/or certification in Lean Six Sigma, 5S, Kaizen and value stream mapping preferred.
- Experience working with SAP, QlikCloud. Advanced Excel experience.
- Experience leading a team.
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data managementLean Six Sigma5SKaizenvalue stream mappingSAPQlikCloudExcel
Soft skills
leadershipteam managementprocess monitoringtraining
Certifications
Lean Six Sigma
