IT Specialist
Grant Street Group
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $75,000 - $115,000 per year
About the role
- Support staff via Slack and JIRA, troubleshooting complex issues
- Administer and improve identity, access, and endpoint services
- Contribute to ITS projects including new tool implementations
- Design, build, and maintain scripts and low-code automations
- Partner with Security, Platform, HR, and Operations on initiatives
- Create and maintain clear runbooks and system documentation
Requirements
- 2-5+ years of professional IT experience
- Experience supporting macOS, Windows, and/or Linux laptops and workstations in a mixed environment
- Strong hardware and software troubleshooting skills
- Hands-on experience with identity and access management (e.g., Okta, Active Directory)
- Familiarity with endpoint management for laptops and mobile devices
- Experience implementing or maintaining automations
- Comfort working with ticketing and documentation systems
- A security-first mindset
- Strong written and verbal communication skills
Benefits
- Technology-rich work environment
- Teamwork and professional excellence rewards
- Supportive of employees' needs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
troubleshootingidentity managementaccess managementendpoint managementautomationscriptinglow-code automationmacOS supportWindows supportLinux support
Soft Skills
communicationcollaborationproblem-solvingdocumentationsecurity mindset