
Human Resources Generalist
Granicus
full-time
Posted on:
Location Type: Remote
Location: India
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About the role
- Own the employee experience lifecycle including onboarding, induction, ongoing support, and offboarding.
- Lead new joiner welcoming and HR induction programs, covering company overview, HR policies, benefits, and employee resources.
- Act as the first point of contact for all HR queries, ensuring timely, accurate, and empathetic responses to employees and managers.
- Manage end-to-end offboarding, including exit documentation, experience letters, full & final coordination, and conducting exit interviews with actionable insights.
- Support investigations related to workplace conduct, grievances, or policy concerns, maintaining confidentiality and objectivity.
- Support implementation and ongoing administration of HR policies & benefits, compliance requirements (e.g., maternity benefits, leave policies).
- Ensure a high level of data accuracy across employee records, reports, letters, and HR documentation.
- Maintain standardized HR templates, letters, and employee records, ensuring consistency and audit readiness.
- Support and drive adoption of HRMIS platforms, ensuring data integrity, process alignment, and user readiness.
- Partner with HRIS/global teams to maintain accurate people data and reporting across HR programs.
- Plan and execute employee engagement initiatives, including festive celebrations, cultural events, recognition activities, and team events (onsite/offsite).
- Partner with leadership to strengthen employee connection, morale, and retention through meaningful engagement efforts.
- Build strong, trusted relationships with employees, managers, and HR partners.
- Provide high-quality HR customer service, ensuring HR is seen as approachable, responsive, and value driven.
Requirements
- 5+ years of experience as an HR Generalist
- Excellent interpersonal skills with the ability to engage confidently with employees and managers at all levels.
- High attention to detail with a strong focus on data accuracy and documentation.
- Demonstrated ability to handle confidential and sensitive matters with integrity and discretion.
- Strong communication skills — clear, empathetic, and professional (written and verbal).
- Comfortable working with HR systems and MS Office, including reporting and presentations.
- Sound judgment, practical problem-solving ability, and a people-first mindset.
Benefits
- Employee Resource Groups to encourage diverse voices
- Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs.
- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
- We bring in special guests from time to time to discuss issues that impact our employee population.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HR Generalistdata accuracydocumentationemployee engagementexit interviewsHR policiescompliance requirementsHRMIS platformsreporting
Soft Skills
interpersonal skillscommunication skillsattention to detailintegritydiscretionproblem-solvingpeople-first mindsetempathyrelationship building