Senior Technical Support Engineer I
Smarsh
Cloud
Salary
💰 $65,000 - $80,000 per year
Job Level
Mid-LevelSenior
Tech Stack
Cloud
About the role
- Review project opportunity documents to evaluate requirements, contractual terms and conditions, and evaluation criteria for bid submission compliance.
- Coordinate with cross-functional teams of Subject Matter Experts and other internal stakeholders to coordinate, develop, organize, and complete professional, high-quality proposals from initiation through to production and delivery of the final product.
- Compile proposal materials, prepare qualification materials, and coordinate development of graphics and page layout design.
- Contribute to strategic planning and positioning for competitive proposals.
- Write and edit proposal sections.
- Maintain proposal content library and templates.
- Coordinate the flow of information to ensure internal and external deadlines are met and appropriate reviews are completed.
- Complete document formatting, editing, printing, distribution, and overall document reviews.
- Develop strong internal relationships to foster responses to requests in a timely manner, while maintaining high-quality work consistent with corporate marketing, brand messaging, and writing standards.
- Work independently to prepare proposals and renewals in coordination with internal stakeholders and contributors such as Solution Consultants, Sales, Renewals, and Contracts Team.
- Implement quality control measures to ensure requirements and corporate standards are met.
Requirements
- Ability to manage multiple deadlines and priorities.
- Strong project management and organizational skills.
- Understanding of state and local government procurement processes; experience with Federal procurement processes and systems a plus.
- Advanced competency in Microsoft Word and experience with large and complex document formatting techniques.
- Proficient with Microsoft Excel, Adobe Acrobat, SharePoint, PowerPoint, and Salesforce.
- Demonstrated strong business writing, editing, and communication skills.
- Excellent attention to detail and a high regard for accuracy and quality.
- Understanding of basic financial and legal terms and functions.
- Strong interpersonal, organizational, and time management skills with the ability to work successfully in a fast-paced environment with changing workload demands.
- Strong stakeholder engagement and collaboration skills, with the ability to navigate diverse teams and priorities.
- Familiarity with proposal automation/content library platforms such as Loopio is preferred.
- Comfortable working autonomously and remotely.
- 5 years of experience with government/public sector proposals and procurement processes.
- 5 years of strategic writing experience (including development of proposal templates, executive summaries, and technical/security specifications).
- 5 years of experience assessing, developing, and managing proposals for opportunities valued up to $500,000 in annual contract value.
- Post-secondary education in Business, Communications, or a related field, which may include college coursework, vocational training, certifications, or other relevant professional development.
- Preferred: Experience in a software or professional services industry.
- Preferred: Certification in Proposal Management (e.g., APMP/Shipley) is highly valued.
