Graco

Technical Sales Representative

Graco

full-time

Posted on:

Location Type: Office

Location: Dexter • Missouri • United States

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Salary

💰 $54,300 - $95,100 per year

About the role

  • Fields incoming emails and phone calls as the first level of contact with QED
  • Provide support to customers for product-related enquiries, including answering technical questions and produces literature fulfilment requests
  • Review and process orders received from customers, including design of proposals initiated by customers or the field sales team
  • Ensures that all pertinent sales information (i.e. competitors involved, bidding job or already inhouse, important buying factors etc) is understood prior to finalizing proposals
  • Process and respond to customer enquiries, deductions, requirements, complaints, and other needs
  • Function as a resource to other customer service personal and other departments
  • Conduct one-on-one product and procedure training within the work team and serve as a mentor
  • Expected to handle special projects on an as needed basis
  • Interface with other departments to expedite product to meet customer requirements

Requirements

  • Bachelor’s degree or equivalent combination of education and/or experience in a technical engineering or sales support role
  • Experience in environmental sciences and manufacturing preferred
  • Previous technical sales/service experience 2+ years
  • Practical experience and knowledge of computers (Cisco, MS365 and SF are a plus)
  • Technical and sales aptitude
  • Must be self-starter with the ability to work well with others
  • Ability to work with little supervision to meet scheduled deadlines
  • Effective communication skills – written, oral and presentation
  • High sense of accountability and commitment
  • Work effectively in a team environment
Benefits
  • medical
  • dental
  • stock purchase plan
  • 401(k)
  • tuition reimbursement
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical sales experiencesales support experienceenvironmental sciences knowledgemanufacturing knowledgeproposal designorder processingcustomer supportproduct trainingtechnical aptitudecomputer proficiency
Soft Skills
effective communicationteamworkself-starteraccountabilitycommitmentmentoringproblem-solvingadaptabilityinterpersonal skillstime management
Certifications
Bachelor's degreetechnical engineering certificationsales certification