Graco

Account Manager

• Territory management of specific distributor organizations within assigned geographic area
• Coordinate pricing strategy to meet sales targets. May require negotiation with latitude with ranges to achieve results.
• Direct sale of some automatic gun (Retrofit) sales and support of booth system sales either with their RM or Distributor sales team
• Manage selling activities including development of sales targets, quotas and performance goals for the distributors within their territory in compliance with growth objectives for the organization
• Monthly report outlining networking lead opportunities and sales opportunities
• Quotation development
• Provide support and input for their Regional Manager or Director as required to achieve growth results
• Support of national sales meeting or marketing events, networking and territory development
• Support distributor with local sales events

Territory Manager

• Identify and establish effective sales channels
• Create targeted marketing strategies to promote product offerings
• Design and implement territory-specific sales plans
• Collaborate with the marketing team to develop promotional materials
• Maintain a high level of responsiveness to customer inquiries
• Conduct regular site visits to build rapport with clients
• Analyze the effectiveness of existing distribution programs
• Act as the primary liaison for product launches and drive sales

Account Manager – Semiconductor Sales

Procurement

• Provides purchasing support to factories by ensuring all required materials are procured in a timely and cost effective manner
• Assists in the management of all aspects of Graco’s global sourcing strategy
• Implement a procurement process to meet specific needs
• Locate and evaluate sources for assigned categories/commodities
• Review competitive proposals
• Support new supplier qualification and new product development activities
• Place and enter purchase orders as required
• Keep current on new market trends and materials information
• Maintain order quantities based on established formulas
• Support cost reduction and improve inventory turns

Associate Sourcing Specialist

Customer Support

• Accurate and timely response to customer inquiries and product questions.
• Directly communicate with customers via phone, EDI, Internet, or fax.
• Provide support to customers for product related inquiries.
• Review and process orders received from customers.
• Developing all resources that aid in resolving customer inquiries.
• Actively engage in continuous improvement programs.
• Make promise date commitments to customers as required.

Customer Service Representative – Contractor

Infrastructure Engineer

• Develop and implement an infrastructure architecture roadmap to support business growth, security, and resilience.
• Define and enforce infrastructure standards, policies, and procedures across the organization.
• Assess current infrastructure, identify areas for improvement, and lead initiatives to optimize performance, scalability, and cost-efficiency.
• Architect, design, and oversee the deployment of networks, servers, storage, cloud platforms, and other core infrastructure components.
• Ensure integration of all infrastructure systems, including cloud, on-premises, and hybrid environments.
• Collaborate with security teams to ensure infrastructure is secure, compliant with industry standards, and resilient against potential cyber threats.
• Work with vendors and our internal Sourcing team to procure infrastructure components, software, and services, ensuring solutions meet technical and budget requirements.
• Provide technical guidance to IT and operations teams, ensuring alignment with infrastructure architecture and best practices.
• Lead infrastructure projects from planning through implementation and support, coordinating with project managers and relevant teams.

Infrastructure Architect

Administrative Assistant

• Manage complex calendars, travel, meetings, and correspondence for the EVP & CMO and Marketing Leadership Team.
• Anticipate needs, resolve scheduling conflicts, and ensure leaders are fully prepared for meetings and deliverables.
• Prepare and edit presentations, reports, and communications with a high level of polish and accuracy.
• Handle confidential information and sensitive communications with discretion and professionalism.
• Process expenses, manage budgets, and track key departmental approvals as needed.
• Support department-wide meetings, communications, and follow-ups to ensure alignment and accountability.
• Maintain shared tools, trackers, and files (Teams, SharePoint, Workfront?, Jira?) for consistency and efficiency.
• Assist with onboarding and offboarding by coordinating equipment, system access, scheduling introductions, preparing welcome materials and ensuring seamless transitions.
• Identify and implement administrative process improvements that enhance workflow and collaboration.
• Partner with the Events Manager to support both internal and external events.
• Coordinate event logistics such as scheduling, travel, catering, materials, and vendor communications.
• Manage event communications, invitations, and post-event documentation.

Executive Administrative Assistant

• Develop and maintain strong trust-based relationships with key clients at all organizational levels to ensure customer satisfaction and loyalty
• Formulate strategic account plans tailored to each client, setting goals to maximize revenue, identify growth opportunities, and anticipate client needs
• Actively engage with clients to understand their business objectives, aligning our solutions to support their goals
• Facilitate regular check-ins and reviews with clients to discuss progress, address concerns, and explore potential areas for collaboration
• Proactively drive revenue growth within key accounts by identifying upsell and cross-sell opportunities, expanding product usage, and proposing new solutions
• Stay informed on industry trends, market conditions, and competitors to provide value-added insights and recommendations to clients
• Develop customized proposals and value-added service options that align with client needs and demonstrate clear ROI
• Monitor and analyze sales data and account performance to identify potential growth areas and adjust strategies to meet targets
• Collaborate closely with internal teams such as sales, marketing, product development, and customer service to fulfill client requirements and deliver positive customer experience
• Coordinate with product management to customize offerings or suggest product enhancements that better align with client needs
• Act as the point of escalation for any issues, addressing concerns efficiently and working with relevant teams to resolve problems quickly
• Track account metrics, prepare sales forecasts, and present regular reports to leadership on the status and growth potential of key accounts
• Use data analytics to assess account performance, monitor KPIs, and refine strategies based on key metrics
• Provide clients with regular performance reports, detailing account status, recent activity, and areas of focus
• Maintain accurate and up-to-date records in CRM systems to support tracking and analysis of client interactions and outcomes

Key Account Manager

• Provides purchasing support to factories by ensuring all required materials are procured in a timely and cost effective manner
• Assists in the management of all aspects of Graco’s global sourcing strategy
• Support new supplier qualification and new product development activities as required, to include supplier visits and audits
• Place and enter purchase orders as required
• Keep current on new market trends and materials information
• Support cost reduction, lead time reduction and improve inventory turns