Goway Travel

Account Manager

• Maximize revenue within your portfolio of preferred partner accounts
• Build and maintain strong relationships with assigned accounts at both head office and travel advisor levels
• Develop and execute strategic marketing plans for all key accounts
• Negotiate annual preferred agreements, including setting business goals, marketing strategies, and growth targets
• Prepare and implement a comprehensive Sales Plan, including monthly call patterns, participation in area trade shows (with anticipated costs), and other sales activities
• Accurately document all sales-related activities in Goway’s CRM (Salesforce)
• Conduct monthly analysis of account performance and marketing ROI, and monitor relevant industry updates
• Conduct sales calls, attend trade shows, and deliver destination or agency presentations as required
• Submit monthly business and expense reports, as well as Staff Travel Forms when necessary
• Provide ongoing feedback to the Director of Sales and USA National Account Manager regarding customer service and any field issues
• Participate in special projects on an ad hoc basis
• Represent Goway at national shows, conferences, and events

Strategic Account Manager

Sales

• provide essential administrative and operational support to Destination Specialists
• ensure all services are properly confirmed based on requests of Destination Specialists
• input booking details into the company’s booking system
• accurately process and manage bookings
• handle various administrative tasks
• provide excellent customer service to internal and external clients
• read and review supplier contracts
• work cooperatively with all team members

Sales Support Coordinator

Full-stack Engineer

• Lead design and development of features across Node.js, NestJS, and React.js
• Design and implement performant APIs and serverless services within AWS
• Work with product, architecture, and operational teams to define scalable technical approaches
• Conduct code reviews, contribute to standards, and guide implementation quality
• Drive continuous integration, testing, and automation improvements

Strategic Account Manager

Sales Support Coordinator

Senior Fullstack Engineer