Gordon Food Service

Customer Support

• Provides friendly and efficient customer service via phone, email, sms, chat and internet
• Strengthens customer relationships through strong product knowledge and product application
• Supports and partners within assigned division and customer assignments
• Manages customer orders using various systems
• Serves as information resource to Account Managers, Logistics, and Sales Support
• Mentors new Customer Care Specialist and attends ongoing training sessions
• Assists with Invoice and Credit Memo inquiries

Customer Care Generalist