Director, Screening Product Strategy
Exact Sciences
Managing Director, Global Services
Goodwin
full-time
Posted on:
Location Type: Hybrid
Location: Boston • California, Massachusetts, New York, Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $285,000 - $350,000 per year
Job Level
Lead
About the role
- The Managing Director, Administration (Global Services) is responsible for overseeing administrative support and office operations across all Goodwin locations.
- Assess the firm’s administrative services and identify opportunities for transformation and right sourcing.
- Define and execute a transformation roadmap for administrative services aligned to firm’s business strategy.
- Build and execute agile project approaches for process optimization, technology enablement, and operational improvements across administrative services functions.
- Collaborate with all GO Team functions to ensure alignment and integration of administrative support and services across business units and locations.
- Foster a culture of agility — enabling rapid decision-making, iterative improvements, and adaptive execution across administrative services.
- Facilitate collaboration across the firm to deliver a seamless and coordinated client experience.
- Define KPIs and success measures, track progress, and report outcomes to senior leader.
- Build a high-performing and cohesive function and team that consistently delivers a ‘one firm’ experience across all offices that aligns with the firm’s business objectives and culture, while respecting regional and local market differences.
- Lead and manage the firm’s Office Administrators in all offices including recruitment, integration, development, management, and coaching of the team.
- Engage in regular service assessments with vendors and internal clients.
- Manage third-party service provider contracts and, in collaboration with other senior leaders, lead the evaluation process and make recommendations regarding renewal, modification, or cancellation to executive leadership.
- Serve as a member of the firm's Crisis Management Steering Committee representing the Administration function and ensure Administration-related business continuity plans are up-to-date.
Requirements
- Bachelor’s degree required; advanced management or business degree preferred.
- 7+ years at a senior leadership level in administrative services, facilities, and/or operations.
- Experience in a law firm or professional or financial services environment preferred.
- PMI, CMP or related project management certification a plus.
- Proven success leading multi-disciplinary teams within a law firm, corporate legal department, or professional services organization.
- Deep knowledge of right-sourcing, and modern service delivery models.
- Strong business and financial acumen, including budgeting, forecasting, financial analysis.
- Demonstrated ability to drive large-scale transformation and innovation.
- Expertise in optimizing processes to improve efficiency and reduce costs.
- Deep understanding of relevant legal regulations and compliance requirements.
- Commitment to maintaining the highest standards of ethics and integrity.
- Proficiency with standard business applications and demonstrative ability to quickly learn and adopt new technology, methods and tools.
Benefits
- Flexible work arrangements and hybrid work schedule
- Health, dental, and vision insurance
- Life and disability insurance
- Retirement & Savings Plan
- Emergency back-up child and adult care
- Paid vacation, sick time off, and holidays
- Professional development and career advancement opportunities
- Employee recognition and reward programs
- Employee wellness and assistance programs
- Employee discounts and perks
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementprocess optimizationfinancial analysisbudgetingforecastingtransformationservice delivery modelsright-sourcingKPI definitionadministrative services
Soft skills
leadershipcollaborationagilitycoachingdecision-makingcommunicationteam buildingadaptabilityintegrityethics
Certifications
PMICMP
