Salary
💰 $72,900 - $97,200 per year
About the role
- Join Goodwin’s Global Operations Team, and make a real impact on a global scale.
- Coordinate billing requirements across various partners, secretaries, and their clients.
- Manage billing processes, services, and procedures to ensure accurate and timely entry into the firm’s billing system.
- Order, prepare, and distribute pre-bills for assigned billing partners/accounts.
- Transmit electronic billing; assess and improve eBilling processes and procedures.
- Record and maintain accurate phase, task, and billing codes.
- Prepare, produce, and finalize invoices for assigned accounts.
- Assist with complex or on-demand billing (manual and electronic).
- Communicate directly with billing partners to resolve billing-related issues.
- Maintain and follow up on unallocated funds.
- Reprint and distribute posted invoices as needed.
- Generate ad hoc reports upon request.
- Support billing overflow from other offices as necessary.
- Update billing addresses and payer information as required.
- Coordinate special client billing requests with the Billing Manager.
- Collaborate with the Rate Operations and Billing Compliance teams to implement special rate arrangements.
- Respond promptly to Client Accounting emails and help line inquiries.
- Assist in preparing client and attorney analyses as needed.
- Address revised invoice balances as client issues arise.
- Prepare client audit reports.
- Maintain client/matter information in coordination with the Billing Compliance team.
- Work with collection coordinators on accounts receivable issues.
- Coordinate with the Conflicts Department for new matter openings and record maintenance.
Requirements
- 3–5 years of experience in a professional services environment; law firm billing experience preferred.
- Familiarity with financial/billing software and Finance/Accounting operations; experience with Aderant Expert preferred.
- Experience with electronic billing platforms; BillBlast experience is a plus.
- Strong understanding and application of billing department policies and procedures.
- Professional and tactful communication across all levels of the firm.
- High level of customer service in a fast-paced environment.
- Ability to manage a high volume of tasks with attention to detail and effective prioritization.
- Proficiency in Microsoft Office; strong Excel skills preferred.