Goodwin

Senior Billing Administrator

Goodwin

full-time

Posted on:

Origin:  • 🇺🇸 United States • District of Columbia, Massachusetts, New York, Pennsylvania

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Salary

💰 $72,900 - $97,200 per year

Job Level

Senior

About the role

  • Join Goodwin’s Global Operations Team, and make a real impact on a global scale.
  • Coordinate billing requirements across various partners, secretaries, and their clients.
  • Manage billing processes, services, and procedures to ensure accurate and timely entry into the firm’s billing system.
  • Order, prepare, and distribute pre-bills for assigned billing partners/accounts.
  • Transmit electronic billing; assess and improve eBilling processes and procedures.
  • Record and maintain accurate phase, task, and billing codes.
  • Prepare, produce, and finalize invoices for assigned accounts.
  • Assist with complex or on-demand billing (manual and electronic).
  • Communicate directly with billing partners to resolve billing-related issues.
  • Maintain and follow up on unallocated funds.
  • Reprint and distribute posted invoices as needed.
  • Generate ad hoc reports upon request.
  • Support billing overflow from other offices as necessary.
  • Update billing addresses and payer information as required.
  • Coordinate special client billing requests with the Billing Manager.
  • Collaborate with the Rate Operations and Billing Compliance teams to implement special rate arrangements.
  • Respond promptly to Client Accounting emails and help line inquiries.
  • Assist in preparing client and attorney analyses as needed.
  • Address revised invoice balances as client issues arise.
  • Prepare client audit reports.
  • Maintain client/matter information in coordination with the Billing Compliance team.
  • Work with collection coordinators on accounts receivable issues.
  • Coordinate with the Conflicts Department for new matter openings and record maintenance.

Requirements

  • 3–5 years of experience in a professional services environment; law firm billing experience preferred.
  • Familiarity with financial/billing software and Finance/Accounting operations; experience with Aderant Expert preferred.
  • Experience with electronic billing platforms; BillBlast experience is a plus.
  • Strong understanding and application of billing department policies and procedures.
  • Professional and tactful communication across all levels of the firm.
  • High level of customer service in a fast-paced environment.
  • Ability to manage a high volume of tasks with attention to detail and effective prioritization.
  • Proficiency in Microsoft Office; strong Excel skills preferred.