Goodwill of South Central Wisconsin

Administrative Assistant

• Support the administrative and operational functions for the HR department.
• Serve as a key point of contact for employees and guests.
• Provide general support to the HR team with assigned tasks.
• Create employee badges for new and current employees.
• Track and respond to mail, phone, email, and contact forms.
• Sort and distribute incoming mail.
• Maintain postage meter and copy machines, ordering service and parts.
• Process and record incoming checks.
• Produce various reports in support of HR department and marketing team.
• Complete employment verifications for current and former employees.
• Participate in projects as part of a team or project lead.
• Create materials on HR topics as needed.

Human Resources Administrative Assistant

Manager

• Assists in managing daily store operations to achieve revenue and margin objectives
• Provides operational leadership across multiple locations
• Oversees daily departmental operations to maintain efficiency
• Conducts performance evaluations and manages employee discipline
• Collaborates with leadership to foster a positive team environment

Floating Assistant Store Manager

• Plans and manages individualized services in areas of vocational, personal, and social skills for assigned employment participants.
• Leads their Support Employment staff in providing quality services and support.
• Oversees the daily workflow of their work group.
• Provides constructive and timely performance evaluations.
• Develops service plan that responds to served individual goals.
• Continuously monitors the service plan to assess progress and identifies the need for modification.
• Informs funding sources of changing service plans to ensure billing occurs in a timely manner.
• Ensures authorizations are accurate and current.
• Regularly identifies ways to improve services.
• Identifies problems and looks at root causes to determine solutions.
• Assists persons served in identifying, accessing and coordinating services.
• Completes up-to-date case documentation including annual service planning and updating of the Human Service database.
• Provides personal and vocational counseling including crisis intervention.
• Protects the human rights of persons served.
• Assists the Program Manager with the training and development of coaches.
• Provides self-advocacy training to served persons.
• Acts as an advocate, when necessary, within the program and in the community.
• Arranges disability and related education to employers, coworkers and other community contacts of persons being served.
• Coordinates transportation for persons served, including mobility training.
• Informs Program Manager of any issues involving persons served.
• Confirms that the principles and practice associated with supported employment services support ADA, Affirmative Action, Wage & Hour and related employment laws.

Human Resources Administrative Assistant

Floating Assistant Store Manager

Case Manager