Field Operations Analyst
Stryker
ERP
Assistant Manager, Operations & Maintenance
GoodLeap
full-time
Posted on:
Location Type: Hybrid
Location: Roseville • California • 🇺🇸 United States
Visit company websiteSalary
💰 $60,000 - $70,000 per year
Job Level
Junior
About the role
- Manage the day-to-day activities of a team of 8-12 employees which includes weekly check-ins, training, timesheet management, and coaching
- Reporting and oversight of team KPI’s related to O&M and dissolved installers
- Resolve executive level customer escalations in a timely manner
- Review repair quotes for accuracy and approve when appropriate. Organize and submit service provider invoices for payment.
- Onboard new installers and third party service providers while also negotiating favorable pricing and terms for GoodLeap
Requirements
- Minimum of 1 year experience in a management or supervisory role
- Must be able to adapt to quickly learning new systems
- Intermediate Excel and CRM (Salesforce) knowledge
- Creative and analytical thinker with strong problem-solving skills
- Must demonstrate ability to communicate effectively at all levels of the organization
- Ability to motivate others to achieve maximum results
- Basic understanding of solar projects required; Previous solar O&M experience preferred
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ExcelCRMSalesforceproblem-solvingmanagementsupervisorynegotiationKPI reportinginvoice managementonboarding
Soft skills
communicationadaptabilitycreativityanalytical thinkingmotivationcoachingteam managementcustomer serviceconflict resolutionleadership
