Good Energy

Customer Service Specialist

Good Energy

full-time

Posted on:

Location Type: Hybrid

Location: Chippenham • United Kingdom

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Salary

💰 £25,500 - £29,500 per year

About the role

  • Provide customer service in a contact centre environment
  • Handle calls and emails, focusing on exceptional service
  • Assist customers with queries related to renewable energy
  • Problem-solving for billing and account issues
  • Participate in training and development programs

Requirements

  • Strong customer service focus
  • Analytical and inquisitive nature
  • Resilient when dealing with queries
  • Excellent verbal and written communication
Benefits
  • £500 work from home allowance
  • £500 travel allowance
  • £500 annual development allowance
  • 5% annual bonus
  • 25 days annual leave
  • A day off for your birthday
  • Additional leave for long service
  • Option to buy additional leave
  • Ethical Pension with Aviva
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
customer serviceproblem-solvinganalyticalinquisitiveresilientverbal communicationwritten communication